Vizio M221NV Audio Troubleshooting Issue Solution, Vizio Internet Apps Troubleshooting Issue

Models: M221NV

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VIZIO M221NV User Manual

Audio Troubleshooting

Issue

 

Solution

 

 

Press Volume + (Up) on the remote control or side of the TV.

 

 

Press MUTE on the remote control to make sure that MUTE is not ON.

 

 

Check the MTS Audio settings in the Tuner menu to insure they are set to

No audio

 

Stereo/English. ( TV input only )

 

 

Verify that the TV Speakers are On in the Audio menu.

 

 

Check the video/device cable integrity. Try another cable (HDMI,

 

 

AV/Composite, Coax etc.)

 

 

Change audio settings of the external device.

 

 

If you are using an antenna, the signal strength of the channel may be low.

 

 

Make sure your antenna is connected securely to your HDTV and move the

 

 

antenna to an alternate location in the room or close to a window.

 

 

 

Audio volume differs on

 

Your HDTV will retain the last used volume level for each input.

each input

 

 

Low audio volume (TV

 

Press the Volume up on the remote control.

internal speakers)

 

Increase the volume of the external device using that device’s remote.

 

 

 

 

 

Distorted/popping audio

 

Check video/device cable integrity. Try another cable (HDMI, AV/Composite,

 

 

Coax etc.)

 

 

Insure audio cables are tightly inserted into inputs.

 

 

Try another device.

 

 

Use another device input.

 

 

 

VIZIO Internet Apps Troubleshooting

Issue

The installed apps are not working correctly

Solution

If you are experiencing an issue with the functionality or features of an App, please contact the App publisher directly. Press the green button while in the Apps Sidebar view to see help information from the publisher.

Note: VIZIO is not responsible for customer service related to content and/or services provided by the third parties who create the Apps. Any questions or requests for service relating to the content or services should be made directly to the specific App service providers

Remote Control Troubleshooting

Issue

 

Solution

 

 

Point the remote control directly at the remote sensor on your TV (IR mode

The remote control will not

 

only).

 

Remove any obstacles between the remote control and the remote sensor (IR

work

 

 

mode only).

 

 

 

 

Replace dead batteries with new ones.

 

 

 

The remote control will not

 

Check the Advanced Audio menu located in the HDTV Settings App. Audio

adjust TV Volume.

 

control must be set to TV.

 

 

 

Channel Up and Down

 

In the HDTV Settings App, select Tuner, then Auto Channel Scan. This must

buttons will not work.

 

be performed before attempting to change channels.

Version 5/18/2010

51

 

 

www.VIZIO.com

Page 51
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Vizio M221NV user manual Audio Troubleshooting Issue Solution, Vizio Internet Apps Troubleshooting Issue