Vizio TECRA S10 174

TECRA A10/S10/M10/SatellitePro S300

Problem	Procedure
Some CD/DVDs run	The software or hardware configuration may be
correctly, but others	causing a problem. Make sure the hardware
do not	configuration matches your software’s needs.
	Check the CD/DVD’s documentation.

	Check the type of CD/DVD you are using. The
	drive supports:
	DVD-ROM:	DVD-ROM, DVD-Video
	CD-ROM:	CD-DA, CD-Text, Photo CD (single/
		multi-session), CD-ROM Mode 1,
		Mode 2, CD-ROM XA Mode 2
		(Form1, Form2), Enhanced CD
		(CD-EXTRA), Addressing Method 2

Check the region code on the DVD. It must match that on the DVD-ROM. Region codes are listed in the Optical disc drives section in Chapter 2, The Grand Tour.

DVD-ROM & CD-R/RW drive

For more information, refer to Chapter 4, Operating Basics.

Problem	Procedure
You cannot access a	Make sure the drive’s disc tray is securely
CD/DVD in the drive	closed.
	Press gently until it clicks into place.

	Open the disc tray and make sure the CD/DVD is
	properly seated. It should lie flat with the label
	facing up.

	A foreign object in the disc tray could block laser
	light from reading the CD/DVD. Make sure there
	is no obstruction. Remove any foreign object.

	Check whether the CD/DVD is dirty. If it is, wipe it
	with a clean cloth dipped in water or a neutral
	cleaner. Refer to the Media care section in
	Chapter 4, for details on cleaning.

8-10	User’s Manual

Contents

Page Table of Contents Chapter 5 The Keyboard Chapter 6 Power and Power-UpModes HW Setup Chapter 8 Troubleshooting Appendix A Specifications Appendix D Bluetooth wireless technology Interoperability Appendix E AC Power Cord and Connectors Appendix F TOSHIBA Anti-theftProtection Timer Appendix G TOSHIBA PC Health Monitor Appendix H Legal Footnotes Copyright Disclaimer Trademarks EU Declaration of Conformity GOST Modem warning notice Following information is only for EU-memberStates Disposing of the computer and the computer’s batteries ENERGY STAR® Program Optical disc drive standards Important notice Preface Conventions Icons Keys ENTER Key operation CTRL Terminology HDD or Hard disk drive General Precautions Provide adequate ventilation Creating a computer-friendlyenvironment Stress injury Heat injury Pressure or impact damage PC Card overheating Mobile phones Instruction Manual for Safety and Comfort Page Getting Started Equipment checklist Software Documentation Getting Started ■Do not use a 3-pinto 2-pinconversion plug DC IN Opening the display The display panel can be opened to a wide range of angles for optimal viewing ■Do not press or push on the display panel ■Do not lift the computer by the display panel Turning on the power ■Volume cannot be adjusted during Windows Setup 1.Open the display panel 2.Press and hold the computer’s power button for two or three seconds Starting up for the first time Make sure the Hard Disk Drive Optical Disc Drive 3.Click Start 4.Click the arrow button ( ) located in the power management buttons Benefits of Sleep Mode Executing Sleep Mode Sleep Mode limitations Benefits of Hibernation Mode Starting Hibernation Mode Automatic Hibernation Mode Data save in Hibernation Mode Restarting the computer Restoring the pre-installedSoftware ■Creating optical Recovery Discs ■Restoring the pre-installedsoftware from your created Recovery Discs ■Restoring the pre-installedsoftware from the Recovery hard disk drive Creating Optical Recovery Discs Create 7.Follow the on-screeninstructions Your Recovery Discs will be created Restoring the pre-installedsoftware from your created Recovery Discs When the sound mute feature has been activated by pressing the Page Page The Grand Tour Front with the display closed Left side Wireless Slide this switch to the right to turn off Wireless communication LAN, Bluetooth™ and Wireless WAN functions switch Right side Optical disc drive Universal Serial Bus Three Universal Serial Bus ports, which comply Universal Serial Bus (USB 2.0) ports Modem jack Back Underside Memory module slot Battery release latch Battery lock Front with the display open such as Windows Live Messenger. Camera Assistant Software Touch Pad Touch Pad control buttons Stereo speakers Power button TOSHIBA Assist button TOSHIBA Indicators The Wireless communication indicator blinks Keyboard indicators CAPS LOCK Optical disc drives Writable discs CDs CD-R DVDs DVD-R DVD-ROMdrive DVD read CD read DVD-ROM& CD-R/RWdrive CD-Rwrite AC adaptor Page Hardware, Utilities and Options Hardware Memory Memory slots Video RAM Start -> Control Panel -> Appearance and Personalization -> Personalization -> Display Legal Footnote (Battery Life)*4 RTC battery Clock (RTC) and calendar The AC adaptor provides power to the system and recharges the batteries when they are low. It Legal Footnote (Hard Disk Drive (HDD) Capacity)*5 Optical disc drive Drive this computer ■ DVD-ROMdrive Legal Footnote (Graphics Processor Unit (“GPU”))*7 Sound Sound system Multimedia Communications Special features Display automatic power off *1 HDD automatic System automatic Sleep/Hibernation Heat dispersal *1 TOSHIBA HDD Protection Hibernation Mode Sleep Mode TOSHIBA Value Added Package TOSHIBA PC Diagnostic Tool TOSHIBA Password TOSHIBA Flash Cards Utilities and Applications Bluetooth Stack for Windows by Toshiba such as printers and mobile phones TOSHIBA SD Memory Boot Utility TOSHIBA Disc Creator TOSHIBA -> CD&DVD Applications -> Disc Creator CD/DVD Drive TOSHIBA USB Sleep and Charge Utility TOSHIBA -> Utilities -> USB Sleep and Charge Trusted Platform Optional devices Inserting a PC Card To insert a PC Card, follow the steps as detailed below: 1.Insert the PC Card into the PC Card slot on the side of the computer 2.Press the PC Card gently to ensure a firm connection is made Removing a PC Card 5. Grasp the PC Card and remove it Some models are equipped with a Smart Card slot ■The computer is equipped with either a PC Card slot or a Smart Card slot Inserting a Smart Card Bridge media slot ■This Bridge media slot supports the following memory media ■Memory Stick (Memory Stick, Memory Stick PRO, Memory Stick PRO Duo) ■xD picture card ■MultiMediaCard (MMC™) ■Please note that an adaptor is required to use miniSD/microSD Card Formatting an SD/SDHC memory card Memory card care Set the ■Do not remove a card while read/write is in progress For more details on using memory cards, see manuals accompanying the cards About the write-protect Removing a memory media 2.Point to memory media and click the left Touch Pad control button memory media 3.Press the memory media to partially extend it out of the computer 4.Grasp the media and remove it Additional memory module Point to note about memory module error Installing a memory module 8.Seat the memory module cover in place and secure it with one screw Take care to ensure that the memory module cover is firmly closed Install the battery pack - refer to 10.Turn your computer over System Removing a memory module To remove the memory module, follow the steps as detailed below: 6.Slide your fingernail or a thin object under the cover and lift it off 8.Grasp the module by its edges and remove it from the computer Or you will get burnt if you touch any of them 11.Turn your computer over External monitor Connecting the monitor cable 1.Turn the computer’s power off 3.Turn the external monitor’s power on USB FDD Kit Connecting the USB floppy diskette drive e the connector is properly align Disconnecting the USB floppy diskette drive Wait for the 2.Click the Safely Remove Hardware icon on the Windows Taskbar 3.Click the USB floppy diskette drive device that you want to remove eSATA (External Serial ATA) Disconnecting an eSATA device 3.Click an eSATA device that you want to remove i.LINK (IEEE1394) ■Digital video cameras ■Hard disk drives Connecting the i.LINK (IEEE1394) cable Disconnecting the i.LINK (IEEE1394) cable 2.Point to i.LINK (IEEE1394) device and click Serial port TOSHIBA Express Port Replicator The following ports are available on the TOSHIBA Express Port Replicator ■RJ45 LAN jack ■External monitor port ■DC IN 15V jack Security lock Connecting the security lock Optional accessories Operating Basics TOSHIBA Dual Pointing Device Using the AccuPoint Some models are equipped with an AccuPoint AccuPoint precautions ■You touch the AccuPoint during power-up ■You apply constant, soft pressure during power-up Using the Fingerprint Sensor Points to note about the Fingerprint Sensor Observe the following to improve the fingerprint recognition success rate ■Enroll two or more fingers ■The recognition success rate may differ from user to user Setup Procedure Please use the following procedure when first using fingerprint authentication On the User’s Fingers Run Interactive Tutorial At the Scanning Practice 1.Click Delete All Fingerprints 2.Click Delete All Fingerprints Delete All Fingerprints Points to note about the Fingerprint Utility software The Encrypting File System (EFS) is a Windows Vista feature Windows Logon via Fingerprint Authentication Fingerprint Authentication Procedure 1.Start up the computer [Password =] How to Enable Fingerprint Pre-OSAuthentication Settings Fingerprint Application with Admin 2.User Account Control screen is displayed, click the Allow button Allow How to Enable Fingerprint Single-SwipeSign On Feature Fingerprint utility limitations ■The recognition success rate may differ from user to user Web Camera Using the TOSHIBA Face Recognition How to register the Face Recognition Data To launch this utility, click TOSHIBA Face Recognition Registratio Management How to Delete the Face Recognition Data The Management screen is displayed 2.Select a user which is deleted in the Management screen Delete button. “ Using optical disc drives Loading discs is not seated properly when the Removing discs To remove the CD/DVD, follow the steps as detailed below: How to remove CD/DVD when the disc tray will not open Writing CDs on DVD-ROM& CD-R/RWdrives Page When writing or rewriting Always copy data from the hard disk drive to the optical media - do not use the ■Do not perform any of the following actions: ■Change users in the Windows Vista operating system ■Start a communication application such as a modem Writing CD/DVDs on DVD Super Multi drives Page DVD+RW: DVD-RAM:(DVD Super Multi drive only) DVD Specifications for DVD-RAMDisc for Version 2.0, Version 2.1 or Version Page TOSHIBA Disc Creator ■DVD Video cannot be created using TOSHIBA Disc Creator ■DVD Audio cannot be created using TOSHIBA Disc Creator DVD-RAM You cannot back up ■TOSHIBA Disc Creator cannot record in packet format TOSHIBA Disc Creator does not support recording to When you back up a Media care Sound System Microphone Level Recording Devices Properties Levels Microphone Boost Modem To select a region, follow the steps as detailed below: 1.Click Start -> All Programs -> TOSHIBA -> Networking -> Modem Region Select 2.The Region Selection icon will appear in the Windows Taskbar Select either a region from the region menu or a telephony location from the Properties menu Modem Selection Dialing Properties You should select this item in order to display the dialing properties Connecting the modular cable To connect the modem’s modular cable, follow the steps as detailed below: Wireless communications ■Frequency Channel Selection of 5GHz for IEEE 802.11a or/and IEEE802.11n draft ■Roaming over multiple channels ■Card power management Wired Equivalent Privacy (WEP) data encryption based on an ■Wi-FiProtected Access™ (WPA™) Bluetooth wireless technology Worldwide operation Radio links Two advanced security mechanisms ensure a high level of security: ■Encryption prevents eavesdropping and maintains link privacy LAN LAN cable types Connecting the LAN cable Computer Handling Moving the computer Using the Hard Disk Drive (HDD) Protection Detection Level 3D Viewer The 3D Viewer can be started from the icon in the task tray 3D Viewer Using the TOSHIBA USB Sleep and Charge Utility In that case, if there is a USB port that does not have the USB Sleep and Charge function-compatibleicon (), attach the mouse or keyboard to it If all USB ports have the USB Sleep and Charge function-compatible icon ( ), change the “USB Sleep and Charge function” setting to [Disabled] Starting the USB Sleep and Charge Utility Heat dispersal Page The Keyboard Typewriter keys Function keys: F1 … F12 Soft keys: FN key combinations Hot keys Sleep: Pressing FN + F3 switches the system to Sleep Mode Sleep Hibernate: Pressing FN + F4 switches the system to Hibernation Mode Hibernate Output: Pressing FN + F5 changes the active display device Windows special keys Keypad overlay Generating ASCII characters Page Power and Power-UpModes Power conditions Monitoring of power condition Battery Extended Capacity Battery Pack (Included with some models, or option) High Capacity Battery Pack (Included with some models, or option) Real Time Clock (RTC) battery The Real Time Clock (RTC) battery provides power for the internal real Troubleshooting The computer’s RTC battery is a Charging the batteries You must recharge a battery pack when it becomes discharged Procedures Time Battery charging notice Monitoring battery capacity Maximizing battery operating time ■Processor speed ■Screen brightness ■System Sleep Mode ■System Hibernation Mode 5.Charge the battery pack until the Battery indicator glows green ■If you have extra battery packs, rotate their use ■Store spare battery packs in a cool dry place out of direct sunlight Replacing the battery pack Please be aware that the battery pack is classified as a consumable item Installing the battery pack TOSHIBA Password Utility ■Change (button) Change ■Owner String (text box) User Token field ■Create (button) Supervisor Password C:\Program Files\Toshiba\PasswordUtility\TOSPU.exe This utility lets you do the following: ■Register, delete or change the Supervisor Password ■Create or invalidate a Supervisor Password token Power-upmodes Panel power on/off System automatic Sleep/Hibernation Page HW Setup Accessing HW Setup HW Setup window Setup Power On Display Boot Priority Options HDD Priority Options USB Memory BIOS Support Type Wake-upon Keyboard Dynamic CPU Frequency Mode Wake-upon LAN Built-inLAN Device Configuration USB KB/Mouse Legacy Emulation USB-FDDLegacy Emulation Page Troubleshooting Problem solving process Analyzing the problem Hardware and system checklist System start-up Self test Boot Priority Power Overheating power down Problem Procedure Computer shuts down Leave the computer off until the DC IN indicator Battery Power saver Select a power plan in the Power Options Real Time Clock 1.Press the F1 key - the BIOS setup application will load 2.Set the date in the System Date field System Date 3.Set the time in the System Time field Internal display panel Hard disk drive Page Page DVD-ROM: DVD-ROM, DVD-Video CD-ROM: CD-DA, CD-Text,Photo CD (single Recordable CD: CD-R, CD-RW Check the region code on the DVD. It must match that on the DVD-ROM&CD-R/RWdrive DVD Super Multi drive USB floppy diskette drive Drive does not operate the drive to ensure that it is properly attached Some programs run The computer’s software or hardware SD/SDHC Card Memory Stick Memory Stick/Memory Remove the Memory Stick/Memory Stick PRO Stick PRO/Memory Memory Stick PRO Duo from the computer and MultiMediaCard Dual Pointing device Touch Pad/AccuPoint Click Start -> Control Panel -> Hardware and Sound -> Mouse icon In this instance, you should initially try changing Pad) or double the double-clickspeed setting within the Mouse clicking (AccuPoint) Control utility USB mouse Fingerprint Sensor USB device USB KB/Mouse Emulation option within the USB Sleep and Charge function I cannot use the “USB The setting of “USB Sleep and Charge function” Sleep and Charge may be [Disabled]. Change the setting to eSATA device If there is an error in Slot B: orange once, then green twice If there are errors in both Slot A and Slot B: orange twice, then green twice 2.Disconnect the AC adaptor and all peripheral devices 3.Remove the battery pack 4.Remove the incompatible memory module Sound system Volume control dial Page i.LINK (IEEE1394) device Add Modem CONNECT CARRIER LAN Bluetooth Check to ensure the computer’s Wireless Bluetooth device Communication Switch is set to on Check to ensure the Bluetooth Manager TOSHIBA support Specifications Environmental Requirements Built-inModem Network control unit (NCU) Type of NCU Type of line Type of dialing Display Controller and Video mode Display controller Video mode Page Wireless LAN Card Specifications Radio Characteristics Supported Frequency Sub-bands 2.4GHz Band Channels Sets (Wireless IEEE 802.11 Revision b, g and n draft 2.0) Frequency Range 2400-2497MHz Channel ID 5GHz Band Channels Sets (Wireless IEEE 802.11 Revision a and n draft 2.0) Page Page Bluetooth wireless technology Interoperability Bluetooth wireless technology and your Health Regulatory statements USA-FederalCommunications Commission (FCC) ■Reorient or relocate the receiving antenna ■Increase the distance between the equipment and the receiver ■Consult the dealer or an experienced radio/TV technician for help Caution: Exposure to Radio Frequency Radiation Using Bluetooth Adaptor from TOSHIBA equipment in Japan Device Authorization Page AC Power Cord and Connectors United Kingdom USA UL approved BS approved AustraliaEurope TOSHIBA Anti-theftProtection Timer Page TOSHIBA PC Health Monitor Starting the TOSHIBA PC Health Monitor If a TOSHIBA PC Health Monitor message is displayed Cleaning the cooling module Page Legal Footnotes Non-applicableIcons*1 CPU*2 Memory (Main System)*3 Battery Life*4 Hard Disk Drive (HDD) Capacity*5 LCD*6 Graphics Processor Unit (“GPU”)*7 Wireless LAN*8 Copy Protection*9 Images*10 If your computer is stolen TOSHIBA Theft Registration Owner’s details Glossary KB: LAN: LCD: LED: MB: alternating current (AC): analog signal: application: ASCII: asynchronous: buffer: bus: byte: cache memory: capacity: COM1, COM2, COM3 and COM4: commands: compatibility: components: computer program: device driver: dialog box: disable: disk drive: disk storage: echo: enable: To turn on a computer option. See also disable enable: erase: See delete escape: gigabyte (GB): graphics: hard disk drive (HDD): hardware: hertz: A unit of wave frequency that equals one cycle per second interface: To physically connect one system or device to another to exchange information interrupt request: A signal that gives a component access to the processor interrupt request: I/O: main board: See motherboard megabyte (MB): megahertz: memory: menu: numeric keypad overlay: OCR: online state: operating system: output: The results of a computer operation. Output commonly indicates data plug and play: pointing device: port: Power Saver: program: S/P DIF: SCSI: SD/SDHC Card: serial: SIO: USB: VGA: volatile memory: warm start: Wi-Fi: Index