TROUBLESHOOTING
Problem | Possible Reason | Solution |
Screen displays with | Volume is turned | Adjust the volume control. |
no sound | down |
|
| Headphones are | Unplug headphones from the headphone |
| connected | jack. |
Screen turns on, then Battery power low | Replace the battery. | |
immediately off |
|
|
No picture (or | Program needs to | Disconnect all power supplies (batteries and |
incorrect picture) on | be reset | adaptor), then reconnect all power supplies. |
screen, and pressing |
| Press the ON/OFF button. |
the ON/OFF button |
| Remove the storybook cartridge, clean |
has no effect. |
| it if necessary, then |
|
| V.Reader®. |
No screen display | Battery power low | Replace the battery. |
after pressing | Incomplete battery | Make sure batteries are installed in both |
ON/OFF button | installation | battery compartments. |
| No AC adaptor | Securely connect the AC adaptor or car |
| power | adaptor to both the V.Reader® and the power |
|
| source. |
“Please insert a | Poor storybook | Remove the storybook cartridge, clean |
cartridge” icon | cartridge connection | it if necessary, then |
displays |
| V.Reader®. |
USB connection | Poor USB cable | Securely connect the USB cable to the |
window does not pop |
| V.Reader® and the computer. |
up after connecting | Connection is | Connect the V.Reader® directly to the |
to computer | running through | computer, without using a hub. |
| USB hub |
|
If your V.Reader® does not respond to an inserted storybook cartridge, please carefully try the following:
•Remove all batteries and unplug all wiring.
•Use a cotton swab dipped in rubbing alcohol or an
•If necessary, dry all the clean contact areas with a soft,
•Please make sure that all parts are completely dry before restoring electricity.
Static electricity may cause the V.Reader® to malfunction. In some cases, the game play score stored in the console memory may be lost. In cases where V.Reader® is malfunctioning due to static electricity, reset the console by removing and reinstalling the batteries, or by unplugging and replugging the AC adaptor. Or, if the static electricity malfunction occurred during the downloading process, disconnect the USB cable, delete the corrupted file, and reset the console as described above. Then reconnect the USB cable and restart the download process.
15 |
