21
TROUBLESHOOTING
If your Slimline Notebook stops working or doesn’t turn on
• Check your batteries. Make sure the batteries are fresh and installed properly.
• Insert the tip of a paper clip (or a similar object without a sharp tip) into the small hole
labelled “RESET” on the left side of the keyboard.
• If you are still having problems, visit our website at www.vtechkids.com for
troubleshooting tips.

TECHNICAL SUPPORT

If you have a problem that cannot be solved by using this manual, we encourage you to
visit us online or contact our Consumer Services Department with any problems and/or
suggestions that you might have. A support representative will be happy to assist you.
Before requesting support, please be ready to provide or include the information below:
• The name of your product or model number. (The model number is typically located
on the back or bottom of your product.)
• The actual error message or problem you are experiencing.
• The actions you took right before the error message or problem.
Internet : www.vport.com/Artificial_Intelligence/us
www.vtechkids.com
Phone: 1-800-521-2010 in the U.S. or 1-800-267-7377 in Canada
OTHER INFO

IMPORTANT NOTE:

Creating and developing Slimline Notebook products is accompanied by a
responsibility that we at VTech® take very seriously. We make every effort to ensure
the accuracy of the information which forms the value of our products. However,
errors sometimes can occur. It is important for you to know that we stand behind our
products and encourage you to call our Consumer Services Department at 1-800-
521-2010 in the U.S. or 1-800-267-7377 in Canada with any problems and/or
suggestions that you might have. A service representative will be happy to help you.
TROUBLES HOOTING / OTHER INFO