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Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800)
Problem | Suggestion |
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My telephone does not | • | Make sure the battery is installed and charged correctly (page 3). For optimum daily |
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work at all. |
| performance, return the handset to the telephone base or charger after use. |
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| • | Make sure the power adapter is securely plugged into an outlet not controlled by a wall |
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| switch. |
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| • Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack. |
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| • | Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. |
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| Allow up to one minute for the handset and telephone base to synchronize. |
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| • Charge the battery in the handset for at least 16 hours. |
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| • Remove and |
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| a new battery. |
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| • Disconnect the telephone base from the jack and plug in a working telephone. If this telephone |
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| does not work, the problem is probably in the wiring or the local service. Call the local telephone |
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| company. |
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LOW BATTERY is | • | Place the handset in the telephone base or charger for recharging. |
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displayed on screen. | • | Remove and |
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| handset in the telephone base or charger for 16 hours. |
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| • If the above measures do not correct the problem, the battery may need to be replaced. |
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| www.vtechphones.com | 35 |
Appendix