VTech CS5111-3, CS5111-2 important safety instructions Troubleshooting

Troubleshooting

Problem	Suggestion
My cordless handset	•	Make sure the power cord is securely plugged into the telephone base. Plug the unit into a
beeps and is not		different working electrical outlet not controlled by a wall switch.
performing normally.	• Move the handset closer to the telephone base. It may be out of range.
	•	Reset the telephone base by unplugging the unit’s electrical power. Wait for 15 seconds
		and plug it back in again. Allow up to one minute for the handset and the telephone base to
		synchronize.
	•	Other electronic products can cause interference to your cordless telephone. Try installing
		your telephone as far away from these electronic devices as possible: wireless routers, radios,
		radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal
		computers, kitchen appliances and other cordless telephones.
Common cure for	•	If the unit is not responding normally, try putting the handset in the telephone base. If it does
electronic equipment		not seem to respond, try the following (in the order listed):
	• Disconnect the power to the telephone base.
	• Disconnect the battery on the handset.
	• Wait a few minutes before connecting the power to the telephone base.
	• Re-install the battery and place the handset in the telephone base or charger.
	• Wait for the handset to synchronize with the telephone base. Allow up to one minute for this
		to take place.

www.vtechphones.com

43

Appendix