Troubleshooting

Problem

Suggestion

I get noise, static,

• Press the CHAN button while on a call until the interference has been eliminated.

or weak signal even

• Other electronic products can cause interference with your cordless phone. Try installing your

when I’m near the

phone as far away from these types of electronic devices as possible: wireless routers, radios,

base.

radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal

 

computers, kitchen appliances and other cordless phones.

Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave.

If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

Relocate your phone to a higher location. The phone will likely get better reception not installed in a low area.

If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

I hear other calls while

• Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you

using my phone.

still hear other calls, the problem is probably in your wiring or local service. Call your local

 

telephone company.

I hear noise in the

• Make sure the power cord is plugged in.

handset, and none of

 

the keys or buttons

 

work.

 

www.vtechphones.com

ADDITIONAL INFO 31

Additional Information

Page 31
Image 31
VTech ia5845 manual When I’m near