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Additional information
Troubleshooting
My caller ID features
are not working
properly
• Caller ID is a subscription service You must subscribe to this service from your local telephone
company for this feature to work on your telephone
• The caller may not be calling from an area which supports caller ID
• Both you and the caller’s telephone companies must use equipment which are compatible with
caller ID service
• If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for lter information.
The system does not
receive caller ID or
the system does not
display caller ID during
call waiting
• Make sure you subscribe to caller ID with call waiting features services provided by the local
telephone company
• The caller may not be calling from an area which supports caller ID
• Both you and the caller’s telephone companies must use equipment which are compatible with
caller ID service
• If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for lter information.
Problem Suggestion