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Appendix
Troubleshooting
Problem Suggestion
The telephone does not
ring when there is an
incoming call.
Make sure the ringer is on (page 8).
Make sure the telephone line cord and power adapt er are plugged in properly (page 2).
The handset may be too far from the telephone bas e. Move it closer to the telephone base.
There may be too many extension pho nes on the tel ephone line to allow all of th em to ring
simultaneously. Try unplugging some of them.
If the other telephones in your home are having the same problem, the problem is in the wiring
or local service. Contact the lo cal telephone company (charges may appl y).
Other electronic products can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from the following electronic devices: wireless routers, radios,
radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monito rs,
televisions, VCRs, personal computers, k itchen appliances, and other cor dless telephones.
Test a working telephone at the telephone wall jack. If another telephone has the same problem,
the problem is in the telephone wall jack. Contact your local telephone company (charges may
apply).
The telephone line cord might be malfun ctioning. Try installing a new telephone l ine cord.
Wait for the handset to synchr onize with the telephone base. Allow up to one mi nute for this
to take place.