VTech USB7100 Warranty, What does this limited warranty cover?, How do you get warranty service?

Appendix

Warranty

What does this limited warranty cover?

The manufacturer of this VTech product, VTech Communications, warrants to the hold- er of a valid proof of purchase (“Consumer” or “you”) that the product and all accessories provided by VTech in the sales package (“Product”) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accor- dance with operation instructions, This limited warranty extends only to the Consumer for Products purchased and used in the United States of America.

What will VTECH Communications do if the Product is not free from materi- al defects in materials and workman- ship during the limited warranty peri- od (“Materially Defective Product”)?

During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair this product, we may use new or refurbished replacement parts. If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design. VTech will return repaired or replace- ment products to you in working condition. VTech will retain defective parts, modules, or equipment. Repair or replacement of Product, at VTech’s option, is your exclusive remedy. You should expect the repair or replacement to take approximately 30 days.

What is not covered by this limited warranty?

This limited warranty does not cover:

1Product that has been subjected to mis- use, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or

2Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service represen- tative of VTech; or

3Product to the extent that the problem experienced is caused by signal condi- tions, network reliability or cable or anten- na systems; or

4Product to the extent that the problem is caused by use with non-VTech electrical accessories; or

5Product whose warranty/quality stickers, Product serial numbers plates or electron- ic serial numbers have been removed, altered or rendered illegible; or

6Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institu- tional purposes (including but not limited to Products used for rental purposes); or

7Product returned without valid proof of purchase (see 2 below); or

8Charges for installation or set up, adjust- ment of customer controls, and installation or repair of systems outside the unit.

How long is the limited warranty period?

The limited warranty period for the product extends for ONE (1) YEAR from the date of purchase if we repair or replace a Materially Defective Product under the terms of this lim- ited warranty. This limited warranty also applies to repaired or replacement Products for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty, whichever is longer.

How do you get warranty service?

•To obtain warranty service in the United States of America, call 1- 888-347-2005, in Canada, call 1888-211-2005, for instruc- tions regarding where to return the Product. Before calling for service, please check the user’s manual. A check of the Product controls and features may save you a service call.

•Except as provided by applicable law, you assume the risk of loss or damage during

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