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11. Warranty

NOKIA One-Year Limited Warranty

Nokia Mobile Phones, Inc. (“NMP”) warrants that this cellular
phone (“Product”) is free from defects in material and
workmanship that result in Product failure during normal usage,
according to the following terms and conditions:
1. The limited warranty for the Product extends for ONE (1) year
beginning on the date of the purchase of the Product.
2. The limited warranty extends to the original purchaser of the
Product (“Consumer”) and is not assignable or transferable to any
subsequent purchaser/end-user.
3. The limited warranty extends only to Consumers who purchase
the Product in the United States.
4. During the limited warranty period, NMP will repair, or replace,
at NMP's option, any defective parts, or any parts that will not
properly operate for their intended use with new or factory rebuilt
replacement items if such repair or replacement is needed
because of product malfunction or failure during normal usage.
No charge will be made to the Consumer for any such parts. NMP
will also pay for the labor charges incurred by NMP in repairing
or replacing the defective parts. The limited warranty does not
cover defects in appearance, cosmetic, decorative or structural
items, including framing, and any non-operative parts. NMP's
limit of liability under the limited warranty shall be the actual
cash value of the Product at the time the Consumer returns the
Product for repair, determined by the price paid by the Consumer
for the Product less a reasonable amount for usage. NMP shall not
be liable for any other losses or damages. These remedies are the
Consumer’s exclusive remedies for breach of warranty.
5. Upon request from NMP, the Consumer must prove the date of
the original purchase of the Product by a dated bill of sale or
dated itemized receipt.
6. The Consumer shall bear the cost of shipping the Product to
NMP in Melbourne, Florida. NMP shall bear the cost of shipping
the Product back to the Consumer after the completion of service
under this limited warranty.
7. The Consumer shall have no coverage or benefits under this
limited warranty if any of the following conditions are applicable:
a) The Product has been subject to abnormal use, abnormal
conditions, improper storage, exposure to moisture or dampness,
unauthorized modifications, unauthorized connections,
unauthorized repair, misuse, neglect, abuse, accident, alteration,
improper installation, or other acts which are not the fault of
NMP, including damage caused by shipping.
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b) The Product has been damaged from external causes such as
collision with an object, or from fire, flooding, sand, dirt,
windstorm, lightning, earthquake or damage from exposure to
weather conditions, an Act of God, or battery leakage, theft,
blown fuse, or improper use of any electrical source, or damage
caused by the connection to other products not recommended for
interconnection by NMP.
c) NMP was not advised by the Consumer in writing of the alleged
defect or malfunction of the Product within fourteen (14) days
after the expiration of the applicable limited warranty period.
d) The Product serial number plate or the accessory data code has
been removed, defaced or altered.
e) The defect or damage was caused by the defective function of
the cellular system or by inadequate signal reception by the
external antenna.
8. If a problem develops during the limited warranty period, the
Consumer shall take the following step-by-step procedure:
a) The Consumer shall return the Product to the place of purchase
for repair or replacement processing.
b) If “a” is not convenient because of distance (more than 50
miles) or for other good cause, the Consumer shall ship the
Product prepaid and insured to:
Nokia Mobile Phones, Inc.
Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL. 32901
c) The Consumer shall include a return address, daytime phone
number and/or fax number, complete description of the problem,
proof of purchase and service agreement (if applicable).
Expenses related to removing the Product from an installation are
not covered under this limited warranty.
d) The Consumer will be billed for any parts or labor charges not
covered by this limited warranty. The Consumer will be
responsible for any expenses related to reinstallation of the
Product.
e) NMP will repair or authorize the repair of the Product under the
limited warranty within 30 days after receipt of the Product by
NMP or an NMP authorized service center. If NMP cannot perform
repair covered under this limited warranty within 30 days, or after
a reasonable number of attempts to repair the same defect, NMP
at its option, will provide a replacement Product or refund the
purchase price of the Product less a reasonable amount for usage.