Vuzix iWear AV920 manual Limitation of Liability, Warranty Period, Vuzix Replaceable Parts Program

Models: iWear AV920

1 12
Download 12 pages 19.76 Kb
Page 10
Image 10

Limitation of Liability

IF YOUR VUZIX BRANDED HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT. VUZIX’S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE.

VUZIX IS NOT LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. VUZIX IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY.

THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAIM. THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSON. THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED VUZIX OR AN AUTHORIZED REPRESENTATIVE OF VUZIX OF THE POSSIBILITY OF ANY SUCH DAMAGES.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY TO COUNTRY. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS.

Warranty Period

The warranty period for VUZIX products is one (1) year from the date of product purchase. This warranty does not extend to any expendable parts, if applicable.

Types of Warranty Service

If your product needs service, refer to the VUZIX website at www.vuzix.com or your product’s manual. You can also call the VUZIX Technical Support Center at (800) 436-7838 in North America. A technical support specialist will help you diagnose the problem. If it is determined your product needs service, the following options are available to you.

Pick-up Warranty Service

If your product needs a hardware repair that is covered under warranty, please repackage the unit in its original packaging or equivalent packaging material to protect the product for return shipment. VUZIX will then give you return shipping instructions from your location. The product will be repaired and delivered to the location of your choice within the same country. For valid warranty claim servicing, VUZIX will pay the return shipping costs for your product.

VUZIX Replaceable Parts Program

Where available, the VUZIX Replaceable Parts program ships approved replacement parts directly to you to fulfill your warranty. This will save considerable repair time. After you call the VUZIX Technical Support Center at (585) 359-7575, a replaceable part can be sent directly to you. Warranty parts can be ordered or requested from the

customer assistance sections of our website.

Warranty Transfer to Another Country

Under the VUZIX Global Warranty program, products may be purchased in one country and transferred to another country, where VUZIX has a service presence, without voiding the warranty. Warranty terms, service availability, and service response times may vary from country to country. A customer may be required to provide product-specific information, in accordance with the VUZIX Global Warranty Notification process, prior to moving the products. The required information ensures that VUZIX is prepared to provide the required level of warranty service in the destination country and that the product is designed to work in the destination country. Contact VUZIX, your local VUZIX authorized reseller, or refer to the website at www.vuzix.com/support to begin the VUZIX Global Warranty Notification process prior to transferring VUZIX products to another country.

VUZIX is not responsible for any tariffs or duties that may be incurred in transferring the products. Products may be covered by export controls issued by the United States or other governments.

Technical Support

Technical support is defined as assistance with questions on issues about the hardware and software that was either preinstalled by VUZIX on the VUZIX branded product or that was included with the VUZIX branded product at the time of your purchase or lease of the product. Technical support for hardware and software is available for the first ninety

(90)days from date of product purchase or lease. Your dated sales or delivery receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease date. You may be required to provide proof of purchase or lease as a condition of receiving software technical support. After the first ninety (90) days, technical support for hardware and software that was either preinstalled by VUZIX on the VUZIX branded product or included with the VUZIX branded product at the time of your purchase or lease of the product is available for a fee. Contact VUZIX for additional information at (585) 359-7575.

Service Upgrades

VUZIX may offer extra coverage for your product. For information on service upgrades, refer to www.vuzix.com or ask your local reseller. Service upgrades purchased in one country are NOT transferable to another country.

9

Page 10
Image 10
Vuzix iWear AV920 manual Limitation of Liability, Warranty Period, Types of Warranty Service Pick-up Warranty Service

iWear AV920 specifications

The Vuzix iWear AV920 is a cutting-edge augmented reality headset that caters to a diverse range of uses, including gaming, media consumption, and mobile computing. Designed to deliver an immersive experience, the AV920 stands out with its advanced features and technologies that enhance user interaction and enjoyment.

One of the most notable aspects of the AV920 is its display technology. The headset boasts dual high-resolution screens that provide an expansive virtual display experience equivalent to a 100-inch screen viewed from 10 feet away. The impressive resolution ensures sharp images and vibrant colors, making it ideal for watching movies, playing video games, or engaging in virtual reality environments.

Comfort is another critical feature of the Vuzix iWear AV920. The headset is designed with user comfort in mind, featuring an adjustable head strap and cushioned ear pads. This ergonomic design allows for extended use without discomfort, making it perfect for long gaming sessions or movie marathons. The lightweight construction also minimizes strain, ensuring that users can wear the device for hours on end.

The AV920 is engineered for versatility, incorporating connectivity options that allow it to pair effortlessly with various devices. Compatibility with smartphones, tablets, and gaming consoles ensures that users can enjoy their favorite content across multiple platforms. The headset also includes built-in speakers that deliver high-quality audio for an immersive auditory experience, which complements the stunning visuals.

An advanced sensor suite within the iWear AV920 adds to its innovative technology, enabling motion tracking and user interaction. This capability enhances gaming experiences and allows users to engage with augmented reality applications seamlessly. Additionally, the device supports video playback in a range of formats, allowing users to enjoy their favorite videos without compatibility issues.

The Vuzix iWear AV920 also emphasizes user control, integrating intuitive controls for ease of navigation. The simplified interface empowers users to adjust settings, switch between apps, and refine image quality quickly, delivering a truly user-friendly experience.

In summary, the Vuzix iWear AV920 is a remarkable augmented reality headset that combines high-quality display technology, ergonomic design, versatile connectivity, and user-friendly controls. Whether for gaming, media consumption, or augmented reality applications, the AV920 offers a comprehensive and immersive experience that keeps users engaged, making it a standout device in the realm of wearable technology.