Troubleshooting
Problem | Cause | Solution |
Defective circuit board (fig. 9). |
With 12 VAC present at controller, replace circuit board.
Unit stays in regeneration. Cycle numbers remain flashing.
Computer control not attached properly.
Foreign object in valve body.
Broken valve assembly. Motor running. Magnet disc not turning (page 20).
Make sure computer control is pushed all the way onto drive end cap.
Remove foreign objects from valve body.
Repair drive end cap.
Excess water in brine tank. | Restricted, frozen or pinched drain line. |
Should be approx. 6 - 8" with |
|
salt for Models 700 and 550, | Plugged brine line, brine line flow con- |
and | |
| trol or air check (page 21, 22). |
| Plugged injector assembly |
| (page 18). |
| Sticking brine refill valve. |
Remove restriction, thaw or straight- en drain line.
Clean flow control, air check and brine line. Clean any sediment from brine cabinet.
Clean or replace injector. Replace throat if removed.
Remove brine valve. Lubricate piston with silicone grease and reassemble.
Not regenerating in proper | Magnet disc defective. | Replace magnet disc. |
sequence. | Defective position sensor. | Replace control. |
|
Salty water. | Plugged Injector. |
| Low water pressure. |
| Drain line or flow control restricted. |
| Brine line restricted or crimped. |
| Excessive amount of water in |
| brine cabinet. |
| Intermittent pressure drop |
| from feed source. |
Clean injector screen, nozzle and throat. See figure 13 page 18.
Maintain min. pressure of 20 psi. See specifications page 25.
Remove restrictions.
Remove restrictions, replace if crimped.
Verify correct water level relative to salt setting. Check lines for loose connections.
Verify adequate pressure and volume of water supply.
See specifications page 25.
When calling the HelpLine, please have this guide and the serial number
available. From 8 am to 5 pm EST, call
Your serial number may be found on top of your valve assembly.
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