16 | TROUBLESHOOTING |
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PROBLEM | CHECK | SOLUTION |
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Burners burn with a yellow or orange flame, in | Inspect Spider / Insect Screens for possible obstructions | Clean Spider / Insect Screens. |
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conjunction with the smell of gas. | (blockage of holes.) | (See Section “Annual Maintenance”) |
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Some countries have regulators with an excess gas | The excess flow safety device, which is part of the | To reset the excess flow safety device, turn all burner control |
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flow safety device. | barbecue to cylinder connection, may have activated. | knobs and the cylinder valve off. Disconnect the regulator |
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Symptoms: |
| from the cylinder. Turn burner control knobs to “HI”. Wait |
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Burners do not light, or Burners have a small |
| at least 1 minute. Turn burner control knobs to “OFF”. |
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flickering flame in the “HI” position, or Barbecue |
| Reconnect the regulator to the cylinder. Turn cylinder valve |
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temperature only reaches 250˚ to 300˚ in the “HI” |
| on slowly. Refer to “Lighting Instructions”. |
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position. |
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Burner does not light, or flame is low in “HI” | Is LP fuel low or empty? | Refill LP cylinder. |
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position. |
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Is fuel hose bent or kinked? | Straighten fuel hose. |
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| Does Burner 1 light with a match? | If you can light Burner 1 with a match, then check the |
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| Crossover® ignition system. |
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Experiencing | Are you preheating barbecue in the prescribed manner? | All burners on HI for 10 to 15 minutes for preheating. |
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| Are the cooking grates and Flavorizer® bars heavily | Clean thoroughly. (See Section “Cleaning”) |
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| coated with |
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CAUTION: Do not line the bottom tray | Is the bottom tray “dirty” and not allowing grease to flow | Clean bottom tray. |
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into catch pan? |
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with aluminum foil. |
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Burner flame pattern is erratic. Flame is low when | Are burners clean? | Clean burners. (See Section “Maintenance”.) |
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burner is on “HI”. Flames do not run the whole |
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length of the burner tube. |
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Inside of lid appears to be “peeling.” (Resembles | The lid is porcelain enamel or stainless steel, not paint. It | Clean thoroughly. (See Section “Cleaning”.) |
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paint peeling.) | cannot “peel”. What you are seeing is |
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| that has turned to carbon and is flaking off. |
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| THIS IS NOT A DEFECT. |
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Cabinet doors are not aligned. | Check the adjustment pin on the bottom of each door. | Loosen adjustment nut/s. Slide door/s until aligned. Tighten |
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| nut. |
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If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.
SIDE BURNER TROUBLESHOOTING
PROBLEM | CHECK | SOLUTION |
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Side Burner does not light. | Is gas supply off? | Turn supply on. |
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Some countries have regulators with an | The excess flow safety device, which is part | To reset the excess flow safety device, turn all burner control knobs and the cylinder |
excess gas flow safety device. | of the barbecue to cylinder connection, may | valve off. Disconnect the regulator from the cylinder. Turn burner control knobs to |
| have activated. | START/HI. Wait at least 1 minute. Turn burner control knobs to “OFF”. Reconnect the |
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| regulator to the cylinder. Turn cylinder valve on slowly. Refer to “Lighting Instructions”. |
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Flame is low in “HI” position. | Is the fuel hose bent or kinked? | Straighten hose. Straighten hose. |
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Push button ignition does not work. | Does burner light with a match? | If match lights burner, check igniter (see Side Burner Maintenance). |
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If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.
WWW.WEBER.COM®
