Troubleshooting

Problem

Check

Cure

Burners burn with a yellow or

Inspect Weber Spider Stopper

Clean Weber Spider Stopper

orange flame, in conjunction with

Guards for possible obstructions.

Guards. (See Section “Annual

the smell of gas.

(Blockage of holes.)

Maintenance”)

 

 

 

Burner does not light, or flame is

Is fuel hose bent or kinked?

Straighten fuel hose.

low in HIGH position.

 

 

Does the Front burner light with a

If you can light the Front burner with

 

 

match?

a match, then check the Crossover

 

 

Ignition System.

 

 

 

Experiencing flare-ups:

Are you preheating barbecue in the

All burners on high for 10 to 15

 

prescribed manner?

minutes for preheating.

 

 

 

 

Are the cooking grates and

Clean thoroughly. (See Section

 

Flavorizer bars heavily coated with

“Cleaning”)

 

burned-on grease?

 

CAUTION: Do not line the

 

 

 

 

bottom tray with aluminum foil.

Is the bottom tray “dirty” and not

Clean bottom tray

 

allowing grease to flow into catch

 

 

pan?

 

 

 

 

Burner flame pattern is erratic.

Are burners clean?

Clean burners. (See Section

Flame is low when burner is on

 

“General Maintenance”.)

HIGH. Flames do not run the

 

 

whole length of the burner tube.

 

 

 

 

 

Inside of lid appears to be

The lid is porcelain-on-steel, not

Clean thoroughly. (See Section

“peeling.” (Resembles paint

paint. It cannot “peel”. What you are

“Cleaning”.)

peeling.)

seeing is baked on grease that has

 

 

turned to carbon and is flaking off.

 

 

THIS IS NOT A DEFECT.

 

 

 

 

If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your region using the contact information sheet provided with your manual

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Weber Genesis Gold B Burners burn with a yellow or, Orange flame, in conjunction with, Smell of gas, Low in High position