Wegener Communications 4600 C HAPTER 5 CUSTOMER S

UNITY 4600 USER’S MANUAL

www.wegener.com 55 800032-01 Rev.F

CHAPTER 5 CUSTOMER SERVICE

The following warranty applies to all Wegener Communications products including the

Unity 4600:

All Wegener Communications products are warranted against defective materials

and workmanship for a period of one year after shipment to customer. Wegener

Communications' obligation under this warranty is limited to repairing or, at Wege-

ner Communications' option, replacing parts, subassemblies, or entire assem-

blies. Wegener Communications shall not be liable for any special, indirect, or

consequential damages. This warranty does not cover parts or equipment which

have been subject to misuse, negligence, or accident by the customer during use.

All shipping costs for warranty repairs will be prepaid by the customer. There are

no other warranties, express or implied, except as stated herein.

If the unit should fail to perform as described, if you need help resolving problems with

your Unity 4600, or for questions about obtaining service for your Unity 4600, please

contact Wegener Communications Customer Service at (770) 814-4057, FAX (678)

624-0294, or e-mail service@wegener.com.

To return a product for service:

a. Obtain a Return Material Authorization (RMA) number by completing and

faxing a copy of the RMA Request Form to (678)624-0294. You may e-mail

the same information instead to: service@wegener.com

b. To help us identify and control returned units, plainly write the RMA number

on the outside of the product-shipping container. This will help us return your

unit to you as quickly as possible.

c. Return the product, freight prepaid, to the address below:

Service Department RMA# ________

Wegener Communications, Inc.

359 Curie Drive

Alpharetta, GA 30005

NOTE: All returned material must be shipped freight prepaid. C.O.D.

shipments will not be accepted.