TROUBLESHOOTING

SYMPTOM

POSSIBLE CAUSE

SUGGESTED REMEDY

 

 

 

Pilot will not light

Gas supply off

Check main / unit gas valves

 

 

 

 

Air in lines

Turn gas valve on. Attempt to

 

 

light pilot every 15 sec.

 

 

 

 

Pilot valve not on

Turn pilot valve on / adjust

 

 

 

 

Pilot burner holes are plugged

Clean pilot burner

 

 

 

Front or rear burner

Actuator not depressed

Burner should light only when a

won’t light

 

pot or pan depresses actuator.

 

 

Be sure actuator is properly

 

 

assembled to arm

 

 

 

 

Pilot flame not lit

Turn off gas — allow unit to

 

 

vent for 5 minutes. Turn gas

 

 

back on and light both pilots

 

 

 

 

Control not on

Turn temperature control to HI

 

 

Set to desired setting when lit

 

Water in burner

Remove burner and dry

 

 

thoroughly

 

Damaged temperature control

Contact Authorized Wells

 

valve, burner, actuator valve or

Service Agency for repairs

 

other internal component

 

Burner not hot enough

Control valve not set

Adjust for desired temperature

 

 

 

 

Shutter or nozzle out of

Contact qualified technician for

 

adjustment

adjustment

 

Damaged temperature control

Contact Authorized Wells

 

valve, burner actuator or other

Service Agency for repairs

 

internal component

 

NOTE: There are no user serviceable components in the burner assemblies or in the control valves. In all cases of damage or malfunction, contact your Authorized Wells Service Agency for repairs.

M228 306916 OpM H-2412 Instant-On Dual Pilot Gas Hotplate

10

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Wells H-2412G operation manual Troubleshooting, Symptom Possible Cause Suggested Remedy

H-2412G specifications

The Wells H-2412G is a versatile and highly efficient countertop griddle that has become a favorite among commercial kitchens. Designed to deliver exceptional cooking performance, this griddle combines advanced technologies with robust construction, making it ideal for diners, cafes, and restaurants that require quick and consistent cooking.

One of the main features of the Wells H-2412G is its large cooking surface, measuring 24 inches wide by 12 inches deep. This ample space allows chefs to prepare various dishes simultaneously, improving kitchen efficiency during peak hours. The cooking surface is made of high-quality stainless steel, ensuring durability and easy maintenance while providing excellent heat distribution.

The H-2412G utilizes an innovative heating system that employs two powerful U-shaped burners, providing a total of 24,000 BTUs of cooking power. This concentrated heat delivery allows for rapid warm-up times and consistent cooking temperatures, ensuring that food is cooked evenly and efficiently. The griddle is equipped with a precise thermostat that allows easy temperature adjustments, helping chefs achieve the desired cooking results.

Another notable characteristic of the Wells H-2412G is its user-friendly design. It features a front-mounted grease trap for easy cleanup, minimizing mess and simplifying maintenance tasks. The griddle also has stainless steel knobs that provide reliable operation and resistance to wear, ensuring longevity in a busy kitchen environment.

Safety is a paramount concern, and the H-2412G is designed with built-in safety features. The low-profile design of the griddle minimizes the risk of burns, and the non-slip feet ensure stability during operation. Additionally, the temperature control is designed to prevent overheating, further enhancing safety for kitchen staff.

Energy efficiency is another significant advantage of the Wells H-2412G. By utilizing advanced insulation and heat retention technology, this griddle helps reduce energy consumption without compromising performance. This aspect is increasingly important as commercial kitchens seek to lower operating costs and environmental impact.

Finally, the Wells H-2412G is backed by a solid warranty, providing peace of mind for buyers. With its combination of durability, performance, and user-centric design, the Wells H-2412G stands out as a top choice for businesses looking to enhance their cooking capabilities and serve delicious meals consistently. Whether for breakfast, lunch, or dinner service, this countertop griddle is sure to meet the demands of any culinary environment.