Warranty Service
In the United States, please send your watch to: WWRC, 15 Corporate Drive, Orangeburg, NY 10962. Please include a check or money order payable to Wenger NA in the amount of $10(US) to cover the cost of return shipping and handling (California residents exempt). If your warranty has been rendered void as a result of non-compliance with above warranty restrictions,we will send you an estimate before any repairs are made. When sending your watch to our Service Center, please pack it securely. We suggest insuring the shipment as Wenger NA cannot be responsible for packages not received by the company. Be sure to include your name, mailing address, phone number, email address, proof of purchase and a brief description of the problem. Wenger is not respon- sible for damage or loss in shipping. Note: Do not send watch boxes. If you have questions or concerns, please call 800-267-3577 or 800-447-7422 to speak to a Customer Care Associate. You may also visit us on the web at www.WengerNA.com or contact us via e-mail at Custsvc@WengerNA.com.
In Canada call: 888-838-1504. Outside the U.S. or Canada, please visit www.Wenger.ch for further instructions.