Troubleshooting
Check your problem by using the chart below and try the solutions for each problem. If the microwave oven still does not work properly, contact the nearest authorized service center.
TROUBLE | POSSIBLE CAUSE | POSSIBLE REMEDY | |
| a. Electrical cord for oven is | a. Plug into the outlet. | |
| not plugged in. | ||
| b.Close the door and try again. | ||
Oven will not start | b. Door is open. | ||
c.Press"Start/+30Sec./Confirm" | |||
| c. Wrong operation is set or | ||
| or check instructions. | ||
| not confirmed. | ||
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| a. Materials to be avoided in |
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| microwave oven were used. | a. Use | |
Arcing or sparking | b. The oven is operated when | cookware only. | |
empty. | b.Do not operate with oven empty. | ||
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| c. Spilled food remains in the | c. Clean cavity with wet towel. | |
| cavity. |
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| a. Materials to be avoided in | a. Use | |
| microwave oven were used. | ||
| cookware only. | ||
| b. Food is not defrosted | ||
Unevenly cooked | b. Completely defrost food. | ||
foods | completely. | c. Use correct cooking time, | |
c. Cooking time, power level | |||
| power level. | ||
| is not suitable. | ||
| d. Turn or stir food. | ||
| d. Food is not turned or stirred. | ||
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Overcooked foods | Cooking time, power level is | Use correct cooking time, | |
not suitable. | power level. | ||
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| a. Materials to be avoided in | a. Use | |
| microwave oven were used. | cookware only. | |
| b. Food is not defrosted | b. Completely defrost food. | |
Undercooked foods | completely. | c.Check to see that | |
c. Oven ventilation ports are | oven ventilation ports are | ||
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| restricted. | not restricted. | |
| d. Cooking time, power level is | d. Use correct cooking time, | |
| not suitable. | power level. | |
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| a. Materials to be avoided in | a. Use | |
| microwave oven were used. | cookware only. | |
Improper defrosting | b. Cooking time, power level is | b. Use correct cooking time, | |
| not suitable. | power level. | |
| c. Food is not turned or stirred. | c. Turn or stir food. | |
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