030-300372 Rev. A 98 July 2003
Westell Dual Connect NAT Router with DMH Technology
User Guide
14. TROUBLESHOOTING The following settings will be displayed if you select System Self Tests from the Troubleshooting menu.
Click on test all to run a diagnostic test on your Router’s connection.
This screen had been displayed in two parts for illustrative purposes. The actual information displayed in this
screen may vary.
If you want to PING using the System Self Test screen (diagnostics page) shown above, enter your DNS or IP
address in the fields provided and click on the test button. The System Self Test will run a diagnostic test that
executes independent of firewall security settings. See the following table for test descriptions and possible
responses.
If you want to PING using the MS-DOS (shell) window, first you will need to check your firewall security setting.
(If you PING via DOS shell you are susceptible to firewall rules, as this PING is dependent on your Router's
firewall settings.) If your firewall is set to Medium or High, you will not be able to PING. You must set your
firewall security setting to Low or None.