Troubleshooting Performance problems often result from little things you can fix without tools. Please read through “Before calling
for assistance . . .” below before calling for service on your appliance.
Before calling for assistance . . .
Listed in this chart are the most common problems consumers run into with their appliances. Please read through
this and see if it can solve your problem.
PROBLEM
Your refrigerator
will not operate
The lights do
not work
The optional
ice maker
does not work
CHECK THE FOLLOWING
Is the power supply cord firmly plugged into a live circuit with proper voltage?
Has a household fuse or circuit breaker blown/tripped?
Is the Refrigerator Control set to the OFF position?
Is the power supply cord firmly plugged into a live circuit with proper voltage?
Has a household fuse or circuit breaker blown/tripped?
Is a bulb burned out?
Is the freezer cold enough to make ice? It could take overnight for the freezer to reach
the proper temperature.
Is the ON/OFF lever in the ON (down) position? (See page 13.)
Is the water valve turned on?
Does the water line have a clog or leak?
Unfamiliar sounds Is something on top of or behind the refrigerator?
or a rattling/
jingling noise Some new sounds are normal. See “Understanding the sounds you may hear” on
page 18.
There is water in This is normal on hot, muggy days. Make sure the refrigerator is level so the pan does
the defrost pan not overflow.
The motor seems Are the condenser coils dirty?
to run too much Has the door been opened often? Has a large amount of food been added at one
time? The motor naturally runs longer if these things happen.
Is the room hot? If the room is too warm, the motor runs longer to keep the unit cool.
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