Assistance or Service
If you need assistance or service
Call our Consumer Assistance Center at
assist you. When calling:
Please know the purchase date, and the complete model and serial number of your appliance (see “A Note to You” section). This information will help us better respond to your request.
Our consultants provide assistance with:
•Features and specifications on our full line of appliances
•Installation information
•Use and maintenance procedures
•Accessory and repair parts sales
•Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.)
•Referrals to local dealers, service com- panies, and repair parts distributors.
Whirlpool designated service technicians are trained to fulfill the product warranty, and provide after- warranty service, anywhere in the United States.
To locate the designated service company in your area, you can also look in your telephone directory Yellow Pages.
If you need replacement parts
If you need to order replacement parts, we recommend that you only use FSP® factory specified parts. These parts will fit right and work right, because they are made to the same exacting specifications used to build every new WHIRLPOOL® appliance.
To locate FSP replacement parts in your area, call our Consumer Assistance Center or your nearest designated service center.
For further assistance
If you need further assistance, you can write to us with any questions or concerns at:
Whirlpool Corporation Consumer Assistance Center c/o Correspondence Dept. 2000 North
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
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