REQUESTING ASSISTANCE OR SERVICE

To avoid unnecessary service calls, please check the “Troubleshooting” section. It may save you the cost of a service call. If you still need help, follow the instructions below.

IF YOU NEED ASSISTANCE OR SERVICE IN THE U.S.A.

Call the Whirlpool Consumer Assistance Center toll free at 1-800-253-1301. Our consultants are available to

assist you. When calling:

Please know the purchase date, and the complete model and serial number of your appliance (see “A Note to You” ). This information will help us better respond to your request.

Our consultants provide assistance with:

Features and specifications on our full line of appliances

Installation information

Use and maintenance procedures

Accessory and repair parts sales

Do-it-yourself repair help

Specialized customer assistance (Spanish speak- ing, hearing impaired, limited vision, etc.)

Referrals to local dealers, service companies, and repair parts distributors.

Whirlpool service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the authorized Whirlpool service company in your area, you can also look in your telephone directory Yellow Pages.

IF YOU NEED REPLACEMENT PARTS

If you need to order replacement parts, we recom- mend that you only use FSP* factory authorized parts. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new WHIRLPOOL* appliance.

To locate FSP replacement parts in your area, call our Consumer Assistance Center telephone number or your nearest authorized service center.

FOR FURTHER ASSISTANCE

If you need further assistance, you can write to Whirlpool with any questions or concerns at:

Whirlpool Brand Home Appliances Consumer Assistance Center c/o Correspondence Dept.

2000 North M-63

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

If the dealer, authorized servicer, and Whirlpool have failed to resolve your problem, you can contact the Major Appliance Consumer Action Program (MACAP).

MACAP is a group of independent consumer experts that voice consumer views at the highest levels of the major appliance industry. MACAP will in turn inform us of your action.

Major Appliance Consumer Action Program

20 North Wacker Drive

Chicago, IL 60606

Gearcase assembly covered by your warranty.

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Whirlpool 3366875 warranty If YOU Need Replacement Parts, For Further Assistance, Our consultants provide assistance with