Troubleshooting

Most laundering problems are easily solved if you understand the cause. Check the following liits for laundry problems you may have and their possible causes. Also refer to pages 31-32 for a washer/dryer checklist which can help you solve some simple problems without calling for service. If you still need help, see “Requesting Assistance or Service” on page 33.

Common laundry

PROBLEM

Brown, yellow stains

Dye transfer

Gray whites, dingy colors

Greasy looking spots

Lint

Load too wet after spln

Shrinking

Snags, rips, and holes

Stiff, rough fabrics

Twisting/

Tangling

Wrinkling

Yellow areas (from body oils)

problems - washer

CAUSE

l Chlorine staining

l Iron in water heater or pipes; iron and manganese in water

l Improper sorting

l Load not immediately removed from washer after end of cycle

l Improper sorting

l Water temperature too low l Not enough detergent

l Using soap in very hard water (use detergent in hard water)

l Fabric softener poured directly on clothes

l Not enough detergent or dispenser not used

l Improper sorting

lPaper or tissue in pockets

l Pilling being mistaken for lint l Not enough detergent

l Cold rinses

l Cycle stopped before spinning is complete

l Fabric type (some knits stretch during manufacturing - laundering returns fabric to original size)

l Care label directions not followed

l Items damaged before washing

l Misuse of chlorine bleach (do not pour directly on clothes); dispenser not used

l Sharp items not removed from pockets; fasteners not fastened

l Using soap in very hard water (use detergent in hard water) l Not enough detergent

lLine drying

lOverloading

l Clothes wrapped around agitator

l Overloading (leave more room for permanent press and knits) l Load not immediately removed from washer after cycle

l Warm rinse water

l Cycle selection incorrect

l Water temperature too low l Not enough detergent

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Whirlpool 3396314 warranty Troubleshooting, Common laundry, Problems washer, Cause