IfYouNeedServiceOrAssistance
Wesuggestyoufollow thesesteps:
1. Before calling for assistance...
Performance problems often result from little things you can find and fix yourself without tools of any kind.
If your refrigerator will not operate:
lIs the power supply cord plugged into a live circuit with proper voltage? (See page 4.)
l Have you checked your home’s main fuses or circuit breaker box?
l Is the Refrigerator Control ON?
If there is a rattling or jingling noise or unfamiliar sounds:
lIs something on top of or behind the refrigerator making noise when the refrigerator is running?
l New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, or defrost water draining in the defrost pan.
If your ice maker will not operate:
lHas the freezer had enough time to get cold? With a new refrigerator, this might take overnight.
lIs the signal arm ON.. in the down position?
lIs the water valve turned on? Is water getting to the ice maker?
If there is water in the defrost pan:
l This is normal in hot, muggy weather. The pan can even be half full. Make sure the refrigerator is level so the pan does not overflow.
If the light does not work:
l Have you checked your home’s main fuses or circuit breaker box?
lIs the power supply cord plugged into a live circuit with proper voltage? (See page 4.)
If a bulb is burned out:
Remember:
Motor running time depends on different things: number of door openings, amount of food stored, temperature of the room, setting of the controls. Your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food com-
partment. All this means better refrigeration and may require more running time than your old one.
2.If the problem is not due to one of the above items:..
Contact the dealer from whom you purchased the unit, or an authorized WhirlpoolSM service company.
3. If you need FSP@ replacement parts:..
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, contact the dealer from whom you purchased the unit, or an authorized WhirlpoolSM service company.
‘When requesting assistance, please provide: model number, serial number, date of purchase, and a complete description of the problem. This information is needed in order to better respond to your request.
l See instructions for changing light bulbs on page 8. Use appliance bulbs only.
If the motor seems to run too much:
lIs the condenser free of dust and lint?
lOn hot days, or if the room is warm, the motor naturally runs longer.
lIf the door has been opened a lot, or if a large amount of food has been put in, the motor will run longer to cool down the interior.
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