If YouNeedServiceOrAssistance
Wesuggestyoufollow thesesteps:
1. Before calling for assistance+...
Performance problems often result from little things you can find and fix yourself without tools of any kind.
NOTE: If the power supply cord of this product is damaged, it must be replaced by a special cord, part number 3353308, available from authorized Whirlpool* service companies.
If your washer does not fill:
l Is the power supply cord plugged into a live circuit with the proper vollage?
l Are both water faucets open?
l Have you checked your home’s main fuses or circuit breaker box?
l Are Ihe waler supply hoses kinked?
. Is the Cycle Control Knob set and pulled out?
If your washer does not spin:
lIs the lid closed?
lIs the power supply cord plugged into a live circuit with the proper voltage?
l Have you checked your home’s main fuses or circuit breaker box?
If your washer stops during a cycle:
l The washer pauses briefly at different times in each cycle. These pauses are normal.
lf your washer fills and drains without running:
2.If the problem is not due to one of the above items+...
l Contact the dealer from whom you purchased the unit, or an authorized Whirlpool* service company.
3.If you need FSP*
replacement parts+
FSP is a protected trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality when- ever you need a replacement part for your Whirlpool appliance. FSP replace- ment parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, contact the dealer from whom you purchased the unit, or an authorized Whirlpool service company.
tWhen requesting assistance, please provide: model number, serial number, date of purchase, and a complete description of the problem. This infor- mation is needed in order to better respond to your request.
Gearcase assembly covered by your
warranty I
lMake sure that the Cycle Control Knob is pointing to a number in the cycle.
Make sure the drain hose is higher than the water level in the washer. If it isn’t:
l
l
The washer may seem to be draining during wash and rinse cycles.
Water can siphon out.
(See Installation Instructions.)
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