Troubleshooting

Troubleshooting

Before calling for assistance please check the chart below for problems you can fix. It could save you the cost of a service call.

Dishwasher problems

PROBLEM

CHECK THE FOLLOWING

 

 

Dishwasher does

Is the door tightly closed and securely latched?

not run or stops

Has the cycle been set correctly?

during a cycle

Has a household fuse or circuit breaker blown or tripped?

 

 

If the motor stopped because of an overload, it will automatically

 

reset itself within a few minutes. If it does not start, call for service.

 

Is the water supply turned on?

 

Is the dishwasher wired into a live circuit with the proper voltage?

 

 

Dishwasher

Cycle times depend on the temperature of the water entering the

runs too long

dishwasher. Cooler water results in longer cycle times.

 

Undercounter dishwashers require adequate enclosure for proper

 

operation. See Installation Instructions for complete information.

 

 

Dishwasher

Is overfill protector stuck in “up” position? Overfill protector should

will not fill

move up and down freely. Press down to release.

 

 

Water remains

Allow cycle to finish. A small amount of water remaining is normal.

in dishwasher

Check the drain air gap (if installed). If it is clogged, follow the

 

 

manufacturer’s cleaning instructions.

 

 

Detergent remains

Has the cycle completed?

in covered section

Is the detergent fresh and dry without lumps?

of dispenser

Is the bottom rack in backwards? The rack bumpers must face the

 

 

dishwasher door.

 

 

Dishes not as dry

Is the rinse agent dispenser empty? Using a rinse agent greatly

as you expected

improves drying.

 

Do not use Air Dry option on the next load.

 

 

Grinding, grating,

Has a hard object entered the POWER CLEAN* module?

crunching, or

The sound should stop when the object is ground up.

buzzing sounds

 

 

 

White residue

Is too much detergent being used? See “Using the Dispensers” on

appears on front

page 13 for recommended amounts of detergent.

of access panel

Some liquid detergents develop excess foam and residue on panel.

 

 

Try a different brand to reduce foaming and eliminate buildup.

 

 

Dishwasher will

Is the bottom rack in backwards? The rack bumpers must face the

not close

dishwasher door.

 

 

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Whirlpool 900 warranty Troubleshooting, Dishwasher problems