IfYouNeedServiceOrAssistance
We suggest you follow these steps:
1. Before celling for assistance ...
Performance problems often resutt from little things you can find end fix yourself without tools of any kind.
Air conditfonW won’t run:
lIs unit plugged into a live cirurit with proper voltage? l Is switch turned on?
l Is Thermostat Control set correctly?
l Has a household fuse blown or a circuit breaker tlippd?
l Has the local power failed?
Unit blows fuses or trips circuit breaker: l Are
l Is an extension cord being used? (Do not use an extension cord to run your air conditioner.)
. Are you waiting three minutes after turning cooling circuit off before trying to restart unit?
Unit turns on and off, or does not cool room:
lIs filter clean?
l Are coils clean (both evaporator [inside] and condenser [outside])?
l Is there excessive moisture or heat (open vessel cmking, showers, etc.)?
lTry setting fan to higher speed.
l Try setting Thermostat Control to a cooler setting.
Unit horns on and off, or doee not heat room:
lIs filter clean?
l Are coils clean (both evaporator [inside] and condenser [outside])?
l Is there excessive moisture or heat (open vessel cooking, showers, etc.)?
lTry setting fan to higher speed.
l Try setting Thermostat Control to a warmer setting. l Is the outside temperature below 45”F?
Operating sounds:
l When your room air conditioner is operating normally, you will hear sounds such as:
l Sounds also may be caused by house construction- such as vibration of the unit due to wall construction or unsteady window mounting area.
2. If you need assistance*...
Call Whirlpool Consumer Assistance Center telephone number. Dial
and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is neces- sary, recommend a qualified service company in your area.
If you prefer, write to:
Mr. William Clark
Director of Consumer Relations Whirlpool Corporatin 2oooM63
Benton Ha&r, MI 49022
Please indude a daytime phone number in your wnesporlderlw.
3. fl you nasd service*...
Whi@ool has a nalionwide network of authorized WhirlpooP service companies. Whirlpool service technicians are trained to fulfill the product warranty and provide
APlwANcEs | - HousEHoLo | - | ELECWCK | APPuANcEs- | ||
YUOR | YkloR | - REPAlWNa | k PAmn | |||
|
|
| OR |
|
|
|
| WASHING MACHINES, | DRYEf4S |
| |||
|
|
|
| |||
| WWRLPOOL AFPUANCES |
|
|
| ||
| AUlliORlZED | WHIRLPOOL | SERVICE |
| ||
|
| SERVICE COMPANIES |
|
| ||
| XYZ SERVICE CO |
|
|
|
| |
| 123 | Mapb .._........... |
|
| ||
4. If you need FSW replacement parts’...
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the Same exacting specificabons used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool Consumer Assistance Center number in Step 2.
5.If you are not satisfied with how the problem was solved*...
l Contact tile Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.
l Contact MACAP only when the deafer, authorized servicer and Whirlpool have failed to resolve your problem.
Major Appliance Consumer Action Panel 20 North Wacker Drive
Chicago, IL 60606
lMACAP WIIIin turn inform us of your action.
tion is needed to better respond to your request.
7
