If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.
c
PROBLEM
POSSIBLE CAUSE
SOLUTION
The t reezer stops running
Food items do not freeze
Property
The power cord in not plugged into a live circuit with the proper voltage.
A household fuse has blown or circuit breaker has tripped.
The local power has failed.
The Temperature Control is set to OFF.
Air circulation is blocked. Food is not arranged properly.
The door is opened too often.
The freezer is not property installed.
Temperature Control is not set Properly.
Firmly plug the power cord into a live circuit with the proper voltage.
Replace fuse or reset circuit breaker.
Wait for power to be restored.
Set the Temperature Control to a numbered setting.
Rearrange food. Allow room for the air to circulate around the food.
Avoid opening the door frequently.
See ‘Installing Your Freezer” on pages
Set the Temperature Control to the proper position for your room condi- tions. (See “Setting the temperature control” on page 7.)
You hear |
| The freezer is not leveled | Adjust the rear leveling | legs so the | |||
noises | by | the | properly. | freezer is property leveled. (See | |||
freezer |
|
|
| ‘Completing the installation” | on page 6.) | ||
|
|
| Gas expansion in the | This is normal | on very | humid | days. |
|
|
| evaporator. |
|
|
|
|
There | Is |
| Relative humidity in room is | This is normal | on very | humid | days. |
humidity | in the | too high. |
|
|
|
| |
freezer |
|
|
|
|
|
|
|
L
12