If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. When calling our Con- sumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Please check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM
Dishwasher does not run or stops during a cycle
Dishwasher seems to run too long
Dishwasher will not fill
Water remains in dishwasher
Detergent remains in covered section of dispenser
Dishes are not as dry as you expected
Grinding, grating, crunching or buzzing sounds
CHECK THE FOLLOWING
Is the door tightly closed and securely latched?
Has the cycle been set correctly? See page 6.
Has a household fuse or circuit breaker blown or tripped?
If the motor has stopped because of an overload, it will auto- matically reset itself within a few minutes. If the motor does not start, call for service.
Is the water supply turned on?
Is the dishwasher wired into a live circuit with the proper voltage?
The dishwasher will run longer while heating the water. This is normal for lower incoming water temperatures. See page 10.
Is overfill protector stuck in “up”position? Overfill protector should move up and down freely. Press down to release.
Wait for the cycle to finish. A small amount of water remaining is normal.
Check the drain air gap (if installed). If it is clogged follow the manufacturer’s cleaning instruction.
Has the cycle completed?
Is the detergent fresh and dry without lumps?
Is the bottom rack in backwards? The rack bumpers should face the door.
Is the rinse agent dispenser empty? Using a rinse agent greatly improves drying. See page 12.
Do not use Air Dry option on the next load. See page 10.
Has a hard object entered the POWER CLEANTM module? The sound should stop when the object is ground up.
