IF YOU NEED ASSISTANCE OR SERVICE

IF YOU NEED ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Solving Common Dishwashing Problems.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you only use FSP® factory specified parts. These parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL® appliance.

In the U.S.A., call the Customer Interaction Center at 1-800-253-1301, or your nearest designated service center.

In Canada, call 1-800-807-6777, or your nearest designated service center.

In the U.S.A.

Call the Whirlpool Customer Interaction Center toll free: 1-800-253-1301.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to us with any questions or concerns at:

Whirlpool Brand Home Appliances

Customer Interaction Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada

Call our Whirlpool Canada Inc. Customer Interaction Center toll free:

1-800-461-56818:30 a.m. - 5:30 p.m. EST.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Referrals to local dealers.

Warranty information.

For service in Canada

Call 1-800-807-6777.Whirlpool Canada Inc. designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to us with any questions or concerns at:

Customer Interaction Center

Whirlpool Canada Inc.

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

14

Page 14
Image 14
Whirlpool DU018DW manual If You Need Assistance Or Service, In the U.S.A, In Canada, If you need replacement parts