Whirlpool DU4003XL Before calling for assistance, If you need assistance’, If you need service”

Models: DU4003XL

1 16
Download 16 pages 17.88 Kb
Page 14
Image 14
1. Before calling for assistance.. .

If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance.. .

Performance problems often result from little things you can find and fix yourself without tools of any kind.

1. If dishwasher

wont

run, or stops during cycle:

l

Is door

tightly closed

and

securely

latched?

l

Has

cycle

been

correctly

 

set

(and

 

control

 

knob

pulled

out]?

 

 

 

 

 

 

 

l Is water turned on?

 

 

 

 

 

 

 

l

Has

house

fuse

blown

or

circuit

breaker

 

tripped?

 

 

 

 

 

 

 

 

 

 

l

Is

the

power

cord

plugged

 

in

(if

so

 

equipped)?

 

 

 

 

 

 

 

 

 

l

Has

electrical

power

been

interrupted?

 

 

l

If motor

has

stopped

because

of overload,

 

it

will

automatically

 

reset

 

itself

within

a

few

 

minutes.

If motor does not start, call for

 

service.

 

 

 

 

 

 

 

 

 

 

2.If water remains in the dishwasher: l Has the cycle completed?

l Is drain air gap clogged?

3.If detergent remains in the covered detergent cup:

l

Is the

bottom

rack

in backwards?

[The

rack

 

bumpers should be at the front.)

 

 

l

Is the

dishwasher

detergent

fresh

and

dry

 

without

lumps?

 

 

 

 

l

Is the

cycle

completed?

 

 

 

4.If you hear grinding, grating, crunching, buzz- ing sounds:

8 A hard object has probably entered the

POWERCLEAN Module.The sound should stop when the object is ground up.

2.If you need assistance’;:...

Call Whirlpool COOL-LINE ’ service assis- tance telephone number. Dial free from:

Continental U.S. . . . . . . . . . . . . (800) 253-1301 Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska 81Hawaii . . . . . . . . . . . (800) 253-l 121

and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain sat-

isfactory operation from your appliance or, if ser- vice is necessary, recommend a qualified service company in your area.

3. If you need service”...

Whirlpool has a na-

tionwide network of

franchised TECH- CARE’ Service Com- panies. TECH-CARE service technicians are trained to fulfill the product warranty

I FRANCHISED SERVICE I and provide after-

warranty service,

anywhere in the United States. To locate TECH-CARE service in your

area,

call

our

COOL-LINE

service

 

assistance

tele

phone

 

 

number

 

(see

 

Step

2) or look in your tele-

phone

 

 

directory

 

 

Yellow Pages under:

 

 

APPLIANCES-HOUSEHOLD-

 

 

 

 

 

 

ELECTRICAL

APPLIANCES-

 

MAJOR-SERVICE

 

 

h REPAIR

 

 

 

 

MAJOR-REPAIRING

6 PARTS

WHlRLPOOLAPPLlANCES

 

 

 

 

OR

 

WHIRLPOOLAPPLIANCES

 

FRANCHISEDTECH

CARESEAVICE

 

 

 

FRANCHISEDTECH

CARESERVICE

 

 

 

 

SEH\

l(‘E

 

c OW/??.~/E\

 

 

 

 

 

,SEK\~I(‘E

(‘OMI'.4

\/.r:

XYZSERVICECO

 

 

 

 

393

3993

 

XYLSERVICE

CO

999~9999

123 Maple

 

 

 

 

 

 

 

123 Maple

 

 

 

 

 

 

 

 

 

 

 

 

OR

 

 

 

 

 

 

 

 

 

 

 

 

WASHlNG

MACHINES.

 

 

DRYERS

 

 

 

 

 

 

 

 

 

 

.,

IRONERS-SERVICING

 

 

 

 

 

 

 

 

 

 

 

WHIRLPOOLAPPLIANCES

 

 

 

 

 

 

 

 

 

 

 

 

 

FRANCHISED TECH-CARESERVICE

 

 

 

 

 

 

 

 

 

 

 

 

 

.SERI,<‘E

 

r‘oM1’.4.vIE

 

 

 

 

 

 

 

 

 

XYZSERVlCE

CO

 

 

333

3993

 

 

 

 

 

 

 

 

i23

Maple

 

 

 

 

 

 

 

 

 

 

 

FSP is o

registered

 

trademark

 

 

 

 

 

 

 

 

of

Whirlpool

 

Corporahon

for

 

 

 

FSP

 

 

quallty parts. took for this

 

 

 

 

 

 

 

symbol of quality whenever

 

 

 

 

0

 

you

 

need

a

replacement

part

 

 

R

for

your

Whirlpool

 

appliance

 

 

 

 

FSP replacement

 

parts

 

 

 

 

will

fit

right and

work

right.

because

they

are

 

 

made

to

 

the

same

 

exacting

specifications

 

 

 

 

used

to

build

every

new

Whirlpool

 

appliance

 

 

4. If you have a problem”. ..

Call our COOL-LINE service assistance tele- phone number (see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Robert F.Gunts, Vice President Whirlpool Corporation Administrative Center

2000 US-33 North

Benton Harbor, Ml 49022

.If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This infor- mation is needed in order to better respond to your request for assistance.

14

Page 14
Image 14
Whirlpool DU4003XL Before calling for assistance, If you need assistance’, If you need service”, If you have a problem”