If you need service or assistance, we suggest you follow these four steps:

1.Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

if your dishwasher will not run, or stops during a cycle:

. Is the door tightly closed and securely latched?

l Has the cycle been correctly set (and the Control Knob pulled out)?

. Is the water turned on?

l Have you checked your home’s main fuses or circuit breaker box?

l Is the dishwasher wired into a live circuit with the proper voltage (undercounter models]?

l Is the power supply cord plugged into a live circuit with the proper voltage (portable models)?

l If the motor has stopped because of an over-

load, it will automatically reset itself within a few minutes. If the motor does not start, call for service.

l Are you using the POTS & PANS Cycle or HI- TEMP WASHING Option? Is the dishwasher wait- ing for water to heat?

if water remains in the dishwasher:

l Has the cycle completed?

9 Is drain air gap clogged (undercounter models)?

if detergent remains In the covered detergent cup:

l Is the bottom rack in backwards? (The rack bumpers should be at the front.)

l Is the dishwasher detergent fresh and dry with- out lumps?

l Is the cycle completed?

If YOU hear grinding, gmtlng, crunching, buzz- ing sounds:

l A hard object has probably entered the POWER CLEAN Module. The sound should stop when the object is ground up.

2. If you need assistance*...

Call Whirlpool COOL-LINE@ service as- sistance telephone number. Dial free from:

Continental U.S. . . . . . . . . . . (BOO) 253-1301 Michigan . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska 6 Hawaii . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain sat-

isfactory operation from your appliance or, if

SetViCe is necessary, recommend a qualified service company in your area.

3.If you need service*...

 

 

 

 

Whirlpool

 

has

a

 

 

 

 

nationwide

 

net-

 

 

 

 

work

of

franchised

 

 

 

 

TECH-CARE@ Serv-

 

 

 

 

ice

Companies.

 

 

 

 

 

TECH-CARE

service

 

 

 

 

technicians

 

are

 

 

 

 

trained

to

fulfill

the

1 FRANCHISED

SERVICE

1 product

 

warranty

I

 

 

I

and

provide

after-

 

 

 

 

warranty

 

service,

anywhere

in the United

States.

To locate

TECH-

CARE service in your area, call our COOL-LINE service assistance telephone number (see Step

2)or look in your telephone directory Yellow Pages under:

APPLIANCES-HOUSEHOLD-

 

 

ELECTRICAL

APPLIANCES-

 

MAJOR-

SERVICE

h REPAIR

 

MAJOR-

REPAIRING

6

PARTS

 

 

 

 

OR

 

 

 

 

 

WHIRLPOOLAPPLIANCES

 

 

WHIRLPOOLAPPLIANCES

 

 

 

FRANCHISEOTECH-CARESERVICE

 

FRANCHlSEOTECJi-CARESERVICE

SERVICE

COMPANIES

 

 

SERVKE

COMPANIES

XYZSERVICECO

 

 

 

XYZSERVICECO

 

 

 

123Map1e

. ..-

 

999.9999

 

123Maple..-

 

 

999-9999

 

 

 

 

OR

 

 

 

 

 

 

WASHING

MACHINES,

DRYERS

 

 

 

 

 

d

IRONERS-

SERVICING

 

 

 

 

 

WHIRLPOOLAPPLIANCES

 

 

 

 

 

 

 

FRANCHISEOTECH.CARESERVlCE

 

 

 

 

 

 

 

SERVICE

 

COMPANIES

 

 

 

 

XYZSERVICECO

 

 

 

 

 

 

 

 

123 Maple

 

 

999.9999

 

 

 

 

FSP is a registered

 

trademark

 

 

 

 

of

Whlrlpool

Corporation

for

 

 

 

 

quality

parts. look for this

 

 

 

 

FSP

symbol

of

quality

 

whenever

 

 

 

 

0 you need

a replacement

part

 

 

 

@for your Whirlpool appliance.

FSP replacement parts

will 111right and work right, because they are made to the same exacting speclflcations used to build every new Whirlpool appliance

4. If you have a problem*...

Call our COOL-LINE service assistance teie- phone number (see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Stephen E. Upton

Senior Vice President

Whirlpool Corporation

Administrative Center

2000 US-33, North

Benton Harbor, Ml 49022

*If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This infor- mation is needed in order to better respond to your request for assistance.

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Whirlpool DP6881XL, DU5004XM manual If you need assistance, If you need service, If you have a problem, Tech