Whirlpool DU5504XM manual I. Before calling for assistance, If you need assistance”

If you need service or assistance, we suggest you follow these four steps:

I. Before calling for assistance.. .

Performance problems often result from little things you can find and fix yourself without tools of any kind.

1. if

dishwasher

won’t

run, or stops during cycle:

l

Is doortightly

closed

and

securely

latched?’

l

Has

cycle

been

correctly

set

[and Control

Knob

pulled

out]?

l Is water turned on?

l

Has

house

fuse

blown

or

circuit

breaker

tripped?

l

Is

the

power

cord

plugged

in

(if

so

equipped)?

l

Has

electrical

power

been

interrupted?

l

If motor

has

stopped

because

of

overload,

it

will

automatically

reset

itself

within

a

few

minutes.

If motor does not start, call for

service.

l

Are you using the POTS

&

PANS Cycle

or

HI-TEMP WASHING Option? Is the dishwasher

waiting for water to heat?

2.if water remains in the dishwasher: l Has the cycle completed?

l Is drain air gap clogged?

3.if detergent remains in the covered deter- gent cup:

l	Is the	bottom	rack	in backwards?		[The	rack
	bumpers should be at the front.]
l	Is the	dishwasher		detergent	fresh	and	dry
	without	lumps?
l	Is the	cycle	completed?

4.If you hear grinding, grating, crunching, buzzing sounds:

l A hard object has probably entered the

POWER CLEAN Module.The sound should stop when the object is ground up.

2. If you need assistance”...

Call Whirlpool COOL-LINE * service assis- tance telephone number. Dial tree from:

Continental U.S. . . . . . . . . . . . . (800) 253-1301

Michigan.. . . , . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain sat-

isfactory operation from your appliance or, if ser- vice is necessary, recommend a qualified service company in your area.

3.If you need service”...

Whirlpool has a na-

tionwide network of

franchised TECH- CARE” Service Com- panies. TECH-CARE service technicians are trained to fulfill

7iEC//-CAREthe product warranty

FRANCHISED SERVICE and provide after-

warranty service,

anywhere in the United States. To locate TECH-CARE service in your

area,

call

our

COOL-LINE

service

assistance

tele

phone

number

[see

Step

2) or look in your tele-

phone

directory

Yellow Pages under:

APPLIANCES-HOUSEHOLD-

ELECTRICALAPPLIANCES-

MAJOR-SERVICE

6 REPAIR

MAJOR-REPAIRING

6 PARTS

WHIRLPOOLAPPLIANCES

OR WHIRLPOOLAPPLIANCES

FRANCHISEDTECH

CARESERVICE

FRANCHISEDTECH-CARESERVICE

SERI’,(‘E

(‘fJ.Wf’-\.V/E.S

SERI-fc’E

~‘f~MP.4.VfE.S

XYLSERVlCE

CO

XYLSERVICECO

123 Maple

939

9399

123 Maple

999 9999

OR

WASHING

MACHINES.

DRYERS

A IRONERS-SERVICING

WHIRLPOOLAPPLIANCES

FRANCHISEDTECH

CARESERVICE

.SER~‘,~‘E

COMf’.4.VIE.S

XYZSERVICECO

993.9993

123 Maple

FSP

is a

registered

trademark

of Whirlpool

Corporation

for

FSP

quality

parts.

Look

for this

symbol

of

quality

whenever

0

‘R‘

you

need

a

replacement

part

”

for

your

Whirlpool

appliance.

FSP

replacement

parts

WIII fit

right

and

work

right,

because

they

are

made

to

the

same

exacting

specifications

used

to build

every

new

Whirlpool

appliance

4. If you have a problem*...

Call our COOL-LINE service assistance tele- phone number (see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Robert F.Gunts. Vice President Whirlpool Corporation Administrative Center

2000 US-33 North

Benton Harbor, MI 49022

If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This infor- mation is needed in order to better respond to your request for assistance.

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