Whirlpool DU8500XT manual Lf you need service, If you need assistance?, If you have a problem?

If you need service or assistance,

we suggest you follow these five steps:

1. Before calling for assistance...

	Performance			problems			often	result		from	little
things		you	canfind		and	fix	yourself		without		tools
of	any	kind
If your		dishwasher			will	not	run,	or	stops during
a	cycle:
l	Is the door			tightly		closed		and		securely
	latched?
l	Has	the	cycle		been	correctly			set?

3. Lf you need service*...

Whirlpool has a

nationwide net- work of franchised TECH-CARE’ Serv- ice Companies. TECH-CARE service

technicians are trained to fulfill the

l Is the water turned on?

[ FRANCHISED SERVICE

product warranty

l

Have

you

checked

your

home’s main fuses or

circuit

breaker

box?

l

Is the

dishwasher

wired

into

a live

circuit

with

the

proper

voltage?

l

If the

motor

has

stopped

because

of

an

over-

load,

it

will

automatically

reset

itself

within a

few minutes. If the motor does not start, call for

service.

If your

dishwasher

seems

to

run

too

long:

l Are

you using POTS & PANS Cycle? The dish-

washer may be waiting for the water to heat.

l

Is your

household

water

temperature

set too

low?

Low

water

temperature

settings

will

cause

longer

dishwasher

operating

times.

If water remains in the dishwasher:

l Has the cycle completed?

l

A small

amount

of remaining

water

is normal

l Is drain air gap clogged?

If detergent

remains

in the

covered

detergent

cup:

l

Is the

bottom

rack

in backwards?

(The

rack

bumpers should be at the front.]

l

Is the

dishwasher

detergent

fresh

and

dry

with-

out

lumps?

l

Is the

cycle

completed?

If you

hear

grinding,

grating,

crunching,

buzz-

ing

sounds:

. A

hard

object

has

probably

entered

the

POWER

CLEAN

Module.

The

sound

should

stop

when

the

object

is ground

up.

2. If you need assistance?..

Call Whirlpool COOL-LINE” service as-

sistance telephone number. Dial free from anywhere in the U.S.:

1-800-2531301

and talk with one of our trained consultants, The consultant can instruct you in how to obtain sat-

isfactory operation from your appliance or, if

SerViCe is necessary, recommend a qualified service company in your area.

’ and provide after-

warranty service,

anywhere in the United States. To locate TECH- CARE service in your area, call our COOL-LINE service assistance telephone number (see Step

2)or look in your telephone directory Yellow Pages under:

APPLIANCES	HOUSEHOLD	-	ELECTRICAL		APPLIANCES		-
MAJOR	SERVICE & REPAIR		MAJOR.		REPAIRING	A PARTS
			OR
	WASHING		MACHINES,	DRYERS
	L	IRONERS - SERVICING
	WHIRLPOOL		APPLIANCES
	FRANCHISE0 TECH-CARE SERVICE
			SERVICE	COMPANIES
	XYZ SERVICE CO
	123 Maple				999-9999

4. If you have a problem?..

Call our COOL-LINE service assistance tele- phone number (see Step 2) and talk with one of our consultants, or if you prefer, write to:

Mr. Donald Skinner

Director of Customer Relations Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

Please include a daytime phone number in your correspondence.

5.If you need FSP” replacement parts%.

FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this sym- bol of quality whenever you need a replace-

ment part for your Whirlpool appliance. FSP re-

placement parts will fit right and work right, because they are made to the same exacting

specifications used to build every new Whirlpool appliance.

To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool COOL-LINE service assistance number in Step 2.

‘If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This in- formation is needed in order to better respond to your request for assistance.

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