![If you need service or assistance,](/images/new-backgrounds/75426/7542627x1.webp)
If you need service or assistance,
we suggest you follow these five steps:
1.Before calling for assistance...
Performance problems often result from little things you can find and fix yourself without tools
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If your | dishwasher |
| will | not | run, | or | stops during | ||||||||||
a | cycle: |
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l | Is | the | door | tightly | closed | and |
| securely | |||||||||
| latched? |
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l | Has | the | cycle |
| been | correctly |
| set? |
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l | Is the | water | turned on? |
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l | Have | you | checked |
| your home’s main fuses or | ||||||||||||
| circuit | breaker |
| box? |
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l | Is the | dishwasher |
| wired | into a live | circuit | with | ||||||||||
| the | proper | voltage? |
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l | If the | motor | has | stopped | because |
| of an | over- | |||||||||
| load, | it | will | automatically | reset | itself | within a | ||||||||||
| few minutes. If the motor does not start, call for | ||||||||||||||||
| service. |
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If your | dishwasher |
| seems | to run | too | long: |
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l Are | you using POTS & PANS Cycle or | ||||||||||||||||
| WASH Option? | The | dishwasher | may be wait- | |||||||||||||
| ing for the water to heat. |
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l | Is your household |
| water | temperature |
| set too | |||||||||||
| low? | Low | water |
| temperature |
| settings | will | |||||||||
| cause | longer | dishwasher | operating |
| times. | |||||||||||
If water remains in the dishwasher: |
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l Has the cycle completed? |
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l | A small | amount | of | remaining | water is normal. | ||||||||||||
l | Is drain | hose or | air | gap | clogged? |
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If detergent |
| remains |
| in the | covered |
| detergent | ||||||||||
cup: |
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l | Is the | bottom | rack |
| in | backwards? |
| (The | rack | ||||||||
| bumpers should be at the front.) |
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l | Is the | dishwasher |
| detergent | fresh | and | dry | with- | |||||||||
| out | lumps? |
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l Is the cycle completed? |
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If you | hear | grinding, |
| grating, | crunching, | buzz- | |||||||||||
ing | sounds: |
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l | A | hard | object |
| has | probably |
| entered | the | ||||||||
| POWER | CLEAN | Module. | The sound | should | ||||||||||||
stop | when | the | object | is ground | up. |
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2. If you need assistance?..
Call Whirlpool
sistance telephone number. Dial free from anywhere in the U.S.:
and talk with one of our trained consultants. The consultant can instruct you in how to obtain sat-
isfactory operation from your appliance or, if
service is necessary, recommend a qualified service company in your area.
3.If you need service*...
Whirlpool has a
nationwide net- work of franchised
technicians are trained to fulfill the product warranty and provide after-
warranty service,
anywhere in the United States. To locate TECH- CARE service in your area, call our
2)or look in your telephone directory Yellow Pages under:
APPLIANCES | HOUSEHOLD. |
| ELECTRICAL | APPLIANCES. | ||
MAJOR. | SERVICE (L REPAIR | OR | MAJOR | - REPAIRING | 8 PARTS | |
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| WASHING | MACHINES, | DRYERS |
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| 6 IRONERS | - SERVICING |
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| WHIRLPOOL | APPLIANCES |
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| FRANCHISE0 |
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| .SERL’IC’B | f’0MF’ASIE.S |
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| XYZ SERVICE CO |
| 999~9999 |
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| 123 Maple |
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4. If you have a problem?..
Call our
Mr. Donald Skinner
Director of Customer Relations Whirlpool Corporation
2000
Benton Harbor, Ml 49022
Please include a daytime phone number in your correspondence.
5.If you need FSP” replacement parts?..
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this sym- bol of quality whenever you need a replace-
ment part for your Whirlpool appliance. FSP re-
placement parts will fit right and work right, because they are made to the same exacting
specifications used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool
‘If you must call orwrite, please provide: model number, serial number, date of purchase, and a complete description of the problem. This in- formation is needed in order to better respond to your request for assistance.