Whirlpool EB19ZK manual Before calling for assistance, If you need assistance, If you need service

If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

It your retrigerator will not operate:

l Is the power supply cord plugged into a live circuit with the proper voltage? (See page 4.)

l Have you checked your home’s main fuses or circuit breaker box?

l Is the Temperature Control turned ON?

If there is a mttling or jingling noise, or other un- familiar sounds:

l Is something on top or behind the refrigerator mak- ing noise when the refrigerator is running?

l New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, defrost water draining into the defrost pan.

If your ice maker will not operate:

l Has the freezer had enough time to get cold? With a new refrigerator, this might take overnight.

l Is the signal arm ON.. in the down position?

l Is the water valve turned on? Is water getting to the ice maker?

If there is water in the defrost pan:

l In hot, muggy weather, this is normal. The pan can even be half full. Make sure the refrigerator is level so the pan doesn’t overflow.

If the light does not work:

l Have you checked your home’s main fuses or circuit breaker box?

l Is the power supply cord plugged into a live circuit with the proper voltage? (See page 4.)

If a bulb is burned out:

l See instructions for changing light bulbs on page 7 Use appliance bulbs only.

If the motor seems to run too much:

l Is the condenser, behind the base grille, free of dust and lint?

lOn hot days, or if the room is warm, the motor natu- rally runs longer:

l If the door has been opened a lot, or if a large amount of food has been put in, the motor will run longer to cool down the interior.

Remember: Motor running time depends on dif- ferent things: number of door openings, amount of food stored, temperature of the room, setting of the controls.

And, your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food compart- ment. All this means better refrigeration and may re- quire more running time than your old one.

2. If you need assistance*...

Call Whirlpool COOL-LINE@service assistance telephone number. Dial free from:

Contlnental U.S. . . . . . . . . . . . . . (800) 253-1301 Mlthlgan . . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants. The Con- sultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is neces- sary, recommend a qualified service company in your area.

3.If you need service*...

		Whirlpool has a na-
		tionwide	network		of
		franchised	TECH-CARE%
		Service	Companies.
		TECH-CARE		service
		technicians	are trained
		to fulfill	the	produci
		warranty	and	provide
		after-warranty		service,
1 FRANCHISED	SERVICE	anywhere	in the United
		States. To locate TECH-

CARE service in your area, call our COOL-LINE service

assistance telephone		number [see Step 2) or look in
your telephone	directory Yellow Pages under:
APPLIAHCES-HOUSEHOLD-			ELECTRICAL		APPLIANCES-
MAJOR-SERVICE	6 REPAIR			MAJOR-	REPAIRING	6	PARTS
WHIRLPOOLAPPLIANCES		OR	WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARESERVICE				FRANCHISEDTECH-CARESERVICE
SERVICE	C0MPANIE.S			SERVICE COMPANIES
XYZ SERVICECO	999.9999		XYZSERVICECO				999.9999
123 Maple .				123 Maple.	.
		OR
	WASHING	MACHINES,		DRYERS
	I IRONERS-SERVICING
	WHIRLPOOLAPPLIANCES
	FRANCHISEDTECH.CARESERVICE
		SERVICE		COMPA NIES
	XYZ SERVICECO			999.9999
	123 Maple

4. If you have a problem*...

Call our COOL-LINE service assistance telephone number [see Step 2) and talk with one of our Consul- tants, or if you prefer, write to:

Mr. Robert Stanley Division Vice President Whirlpool Corporation 2000 US-33, North Benton Harbor, Ml 49022

*If you must call or write, please provide: model number, serial number, date of purchase, and a com- plete description of the problem. This information is needed in order to better respond to your request for assistance.

FSPISa reglstered trademark of WhIrlpool

0	Corporation for quallty ports Look for this symbol
	of quaMy whenever You need a replacement part
FSP	lor your Whirlpool appliance	FSPreplacement
	ports will flt right and work right. because they are

@’ made to the same exacting specifications used to bulld every new Whirlpool appliance

15