If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for assistance...
Performance problems often result from little things you can find and fix yourself without tools of any kind.
if your refrigerator will not operate:
l Is the electric cord plugged into a live circuit with proper voltage? (See page 4.)
l Have you checked your home’s main fuses or circuit breaker box?
l Is the Refrigerator Control ON?
if there Is a rattling or jingling noise or unfamiliar sounds:
l Is something on top or behind the refrigerator making noise when the refrigerator is running?
l New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, or defrost water draining in the defrost pan.
if your ice maker will not operate:
l Has the freezer had enough time to get cold? With a new refrigerator, this might take overnight.
2. If you need assistance?..
Call Whirlpool
and talk with one of our trained Consultants. The Con- sultants can instruct you in how to obtain satisfactory
operation from your appliance or, if service is neces- sary, recommend a qualified service company in your area.
3.If you need service?..
Whirlpool has a nationwide network
of franchised
companies.
technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States. To lo-
cate
or look in yourtelephone directory Yellow Pages under:
ELECTRICAL APPLIANCES- | ||
A PARTS |
l Is the signal arm ON...in the down position?
l Is the water valve turned on? is water getting to the ice maker?
if there is water in the defrost pan:
l This is normal in hot, muggy weather. The pan can even be half full. Make sure the refrigerator is level so the pan does not overflow.
if the lights do not work:
l Have you checked your home’s main fuses or circuit breaker?
l Is the power supply cord plugged into a live circuit with the proper voltage? (See page 4.)
if a bulb is burned out:
9 See instructions for changing light bulbs on page 7.
Only use appliance bulbs.
If the motor seems to run too much:
l Is the condenser free of dust and lint?
l On hot days, or if the room is warm, the motor naturally runs longer,
l if the door has been opened a lot, or if a large amount of food has been put in, the motor will run longer to cool down the interior.
Remember: Motor running time depends on different
things; number of door openings, amount of food
stored, temperature of the room, setting of the controls.
And, your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food compartment.
All this means better refrigeration and may require more running time than your old one.
OR
WHIRLPOOL APPLIANCES | WHIRLPOOL APPLIANCES | ||
FRANCHISEDTECH~CARESERVICE | |||
SERVICE | COMPANIES | SERVICE | COMPANIES |
XYZSERVICECO | 999~9999 | XYZSERVICECO | 999.9999 |
123MAPLE | 123 MAPLE |
OR
WASHING MACHINES, DRYERS (I
WHIRLPOOL APPLIANCES
FRANCHISE0
SERVICE COMPANIES XYZSERVICECO
123MAPLE999.9999
4. If you have a problem?..
Call our
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000
Benton Harbor, MI 49022
5.If you need FSP”
replacement parts?..
FSP” | is a | registered | trademark | of | Whirlpool | Corpora- |
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tion | for | quality | parts. | Look | for | this |
| symbol | of | quality |
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whenever | you | need | a | replacement | part | for | your | |||||||
Whirlpool | appliance. | FSP | replacement | parts |
| will | fit | |||||||
right and work right, because | they are made to the | |||||||||||||
same | exacting | specifications | used |
| to build | every | new | |||||||
Whirlpool | appliance. |
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To locate | FSP replacement |
| parts | in your area, | refer | to | ||||||||
Step | 3 above | or call | the | Whirlpool |
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| service |
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assistance | number in | Step | 2. |
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*If you must call or write, please provide: model number, serial number, date of purchase, and a com-
plete description of the problem. This information is needed in order to better respond to your request for assistance.
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