If you need service or assistance,

we suggest you follow these five steps:

1. Before calling for assistance...

Performance problems often result from lIttIe things you can find and fix yourself wlthout tools of any kind

If your refrigerator will not operate:

l Is the electric cord plugged into a live circuit with

proper voltage’ [See page 4 )

l Have you checked your home’s main fuses or circuit

breaker box?

l Is the Refrigerator Confrol ON’

2. If you need assistance?..

Call Whirlpool COOL-LINE 1service assistance iele- phone number. Dial free from anywhere in the U.S.:

l-800-253-1301

and talk with one of our trained Consultants The Con-

sultants can Instruct you In how to obtain satisfactory

operation from your appliance or If service is neces-

sary, recommend a qualified service company In Your area

If there is a rattling or jingling noise or unfamiliar sounds:

l Is something on top or behind the refrigerator ma king

noise when the refrigerator IS running?

l New features on your new refrigerator make new

sounds. You may be hearing air flowing from the fans

timer clicks for the defrosting cycle, or defrost water

draining in the defrost pan

If your ice maker will not operate:

l Has the freezer had enough time fo get cold’ With a

new refrigerator this might take overnight

l Is the signal arm ON in the down position?

l Is the water valve turned on7 Is water geHing to the ice maker?

3.If YOUneed service?..

 

r

Whtrlpool

has

a

nationwide

 

network

%itl

01

of

franchised

TECH-CARE

 

service

 

 

d

 

companles

TECH-CARE

 

service

 

 

 

technicians

are

trained

to

fulfill

the

TECU-CARE

FRANCHISEDSERVICE

product

warranty

and

provide

 

after-

warranty

service.

anywhere

in

the

United

States

To

lo-

cate

TECH-CARE

service

in Your area,

call our

COOL-

LINE

service

asslstance

telephone

 

number

(see

 

Step

2)

or look in

yourtelephone

 

directory

 

Yellow

Pages

 

under

 

APPLIANCES~HOUSEHOLD-

 

 

ELECTRICAL

APPLIANCES-

 

 

 

MAJOR-SERVICE

8 REPAIR

 

MAJOR

- REPAIRING

8

PARTS

 

If there is water in the defrost pan:

l This

IS normal

in

hot.

muggy

weather

The pan

can

even

be

half

full

Make

sure

the refrigerator

IS level

so

the

pan

does

nof

overflow

 

 

 

If the lights are not working:

l Have you checked your home’s maln fuses or circuit breaker?

l Is the power supply cord plugged into a live circull

with the proper voltage? (See page 4 )

-iii\,,

i t i1I,,“I\,i\

II -: ‘,.,‘t

 

N ; I , t

‘“‘, ,““U

4. If you have a problem4..

If

a

bulb

is

burned

out:

 

 

 

 

 

 

 

 

 

 

 

Call

 

our

COOL-LINE

service

 

assistance

telephone

 

 

 

 

 

 

 

 

 

 

 

number

(see

Step

21

and

 

taik

with

one

of

our

Consul-

l

See

instructions

for

changing

 

light

bulbs

on

page

8.

tants

or

if

you

prefer

write

 

to

 

 

 

 

 

 

 

 

 

Use

appliance

 

bulbs

only.

 

 

 

 

 

 

 

 

 

 

Mr.

Donald

 

Skinner

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the

motor

 

seems

to

run

too

much:

 

 

 

 

 

 

 

Director

of

Customer

 

Relations

 

 

 

 

 

 

 

l

Is

the

 

condenser

free

of

dust and

lint?

 

 

 

 

 

 

Whirlpool

 

Corporation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2000

M-63

 

 

 

 

 

 

 

 

 

 

 

 

 

 

l

On hot

days.

or

if the

room

IS

warm

 

the

motor

naturally

 

Benton

 

Harbor,

MI

49022

 

 

 

 

 

 

 

 

 

 

runs

longer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5.

If

you

 

need

FSP”

 

 

 

 

 

 

 

l

If the

door

has

been

 

opened

a

lot

or if a

large

amount

 

 

 

 

 

 

 

 

 

of

food

has

been

put

In,

the

motor

will

 

run

longer

to

 

 

replacement

 

parts”‘...

 

 

 

 

 

 

cool

down

 

the

Interior

 

 

 

 

 

 

 

 

 

 

 

 

FSPW IS a

registered

trademark

 

of

Whirlpool

Corpora-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Remember:

 

Motor

 

running

time

 

depends

 

on

different

tion

for

quality

 

parts

Look

for

this

symbol

of

quality

things;

 

number

of

door

openings,

 

amount

of

food

whenever

 

you

need

a

replacement

 

part

for

Your

stored;

temperature

 

 

of

the

room,

setting

of

the

controls.

Whirlpool

 

appliance

FSP replacement

 

parts

 

WIII

fit

 

Your

new

 

refrigerator

 

 

may

be

 

larger

than

your

 

old

right

and

work

right.

because

 

they

are

made

 

to

the

one

so

it has

more

space

to

be

 

cooled.

 

It also

has

a

same

exacting

 

specifications

 

 

used

to

build

every

new

regular

 

freezer

instead

 

of

a frozen

food

compartment.

 

Whirlpool

 

appliance

 

 

 

 

 

 

 

 

 

 

 

 

All

this

 

means

 

better

 

 

refrigeration

 

 

and

 

may

require

 

To

locate

FSP

replacement

 

 

parts

In your

area

refer

to

more

 

running

 

time than

your

old

 

one.

 

 

 

 

 

Step

3

above

or

call

the

WhIrlpool

 

COOL-LINE

service

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

assistance

 

number

in

Step

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*If

you

must

call

or

write,

 

please

provide

model

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

number

 

serial

 

number

 

date

of

purchase

 

and

a

com-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

plete

 

description

 

of

the

 

problem

 

This information

 

IS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

needed

 

In order

to better

respond

to

your

request

for

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

assistance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Whirlpool ED25DW manual Fsp