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| GEAppliances.com |
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| Problem |
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| Possible Causes | What To Do |
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| Vibration or rattling |
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| Front rollers need adjusting. | • See Rollers. Slight vibration is normal. |
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| Motor operates for |
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| Normal when refrigerator | • Wait 24 hours for the refrigerator to completely |
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| long periods or cycles |
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| is first plugged in. | cool down. |
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| on and off frequently. |
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| Often occurs when large | • This is normal. |
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| (Modern refrigerators |
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| amounts of food are |
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| with more storage |
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| placed in refrigerator. |
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| space and a larger |
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| freezer require more |
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| Door left open. | • Check to see if package is holding door open. |
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| operating time. They |
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| Hot weather or frequent | • This is normal. |
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| start and stop often |
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| to maintain even |
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| door openings. |
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| temperatures.) |
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| Temperature controls | • See About the controls. |
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| set at the coldest |
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| setting. |
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| Frost or ice crystals |
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| Door left open. | • Check to see if package is holding door open. |
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| on frozen food |
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| Too frequent or too long |
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| (frost within package |
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| door openings. |
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| is normal) |
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| Divider between |
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| Automatic energy saver | • This helps prevent condensation on the outside. |
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| refrigerator and freezer |
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| system circulates warm |
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| compartments |
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| liquid around front edge |
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| feels warm |
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| of freezer compartment. |
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| Automatic icemaker |
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| Icemaker power switch | • Slide the power switch to the ON position. |
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| does not work |
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| is in the OFF position. |
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| (on some models) |
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| Water supply turned off or | • See Installing the water line. |
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| not connected. |
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| Freezer compartment | • Wait 24 hours for the refrigerator to completely |
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| too warm. | cool down. |
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| Piled up cubes in the storage | • Level cubes by hand. |
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| bin cause icemaker to shut off. |
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| Ice cubes stuck in icemaker. | • Turn off the icemaker, remove cubes and turn the |
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| icemaker back on. |
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| Ice cubes have |
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| Ice storage bin needs cleaning. | • Empty and wash bin. Discard old cubes. |
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| odor/taste |
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| Food transmitting odor/taste | • Wrap foods well. |
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| to ice cubes. |
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| Interior of refrigerator | • See Care and cleaning. |
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| needs cleaning. |
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| Small or hollow cubes |
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| Water filter clogged. | • Replace filter cartridge with new cartridge or with plug. |
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| Slow ice cube freezing |
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| Door left open. | • Check to see if package is holding door open. |
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| Temperature control not set | • See About the controls. |
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| cold enough. |
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| Energy Smart™ feature is | • See About Energy Smart™ Models. |
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| altering refrigerator performance |
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| Door not closing |
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| Door gasket on hinge side | • Apply petroleum jelly on face of gasket. |
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| properly |
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| sticking or folding over. |
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| Orange glow in freezer |
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| Defrost heater is on. | • This is normal. |
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| Cube dispenser does not |
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| Icemaker or water supply | • Turn on icemaker or water supply. |
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| work (on some models) |
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| turned off. |
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| Ice cubes are frozen to | • Remove cubes. |
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| icemaker feeler arm. |
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| Irregular ice clumps in | • Break up with fingertip pressure and discard |
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| storage container. | remaining clumps. |
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| • Freezer may be too warm. Adjust the freezer control |
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| to a colder setting, one position at a time, until clumps |
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| do not form. | 15 | ||
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| Dispenser is LOCKED. | • Press and hold the Lock pad for 3 seconds. |