Whirlpool ET16JM manual Before calling for assistance, If you need assistance, If you need service

If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance...

Performance problems often result from little things You can find and fix yourself without tools of any kind.

operation from your appliance or, if service is neces- sary, recommend a qualified service company in your area.

If your refrlgemtor will not operate:

l Is the power supply cord plugged into a live circuit with the proper voltage? (See page 4.)

l Have you checked your home’s main fuses or circuit breaker box?

l Is the Refrigerator Control turned ON?

It there is a mttling or jingling noise, or other un- tamlllar sounds:

l Is something on top or behind the refrrgerator mak- ing noise when the refrigerator is running?

l New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle; defrost woter draining into the defrost pan.

If your ice maker will not opemte:

l Has the freezer had enough time to get cold? With a new refrigerator, this might take overnight.

l Is the signal arm ON,, in the down position?

l Is the water valve turned on? Is water getting to the ice maker?

If there is water in the defrost pan:

l In hot, muggy weather, this is normal The pan can even be half full. Make sure the refrigerator is level so the pan doesn’t overflow.

It the light does not work:

l Have you checked your home’s main fuses or circuit breaker box?

l Is the power supply cord plugged Into a live circuit with the proper voltage? (See page 4.)

If a bulb is burned out:

l See instructionsforchanging light bulbson page 6. Use appliance bulbs only.

If the motor seems to run too much:

l Is the condenser, behind the refrigerator, free of dust and lint?

lOn hot days, or if the room is warm, the motor natu-

rally runs longer.

l If the door has been opened a lot, the motor will run longer to cool down the interior

Remember: Motor running time depends on dif- ferent things: number of door openings, amount of food stored, temperature of the room, setting of the controls.

And, your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food compart- ment. All this means better refrigeration and may re- quire more running time than Your old one.

2. If you need assistance*...

Call Whlrlpool COOL-LINE @service assistance telephone number. Dial free from:

Contlnental U.S. .-. . . . . . . . . . . . (800) 253-1301 Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . . . . (800) 2534121

3.If you need service*...

Whirlpool has a na-

tionwide network of franchised TECH-CARE Service Companies. TECH-CARE service technicians are trained to fulfill the product warranty and provide after-warranty service,

FRANCHISED SERVICE anywhere in the United States. To locate TECH-

CARE service in your area, call our COOL-LINE sewice assistance telephone number [see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES-HOUSEHOLD-			ELECTRICAL	APPLIANCES-
MAJOR-	SERVICE	6 REPAIR	MAJOR-	REPAIRING	h PARTS

OR

WHIRLPOOLAPPLIANCESWHIRLPOOLAPPLIANCES

FRANCHISEDTECH-CARESERVICE FRANCHISEDTEM-CARE SERVICE

SERVICE	COMPANIES		SERVICE	COMPANIES
XYZ SERVICECO		XYZ SERVICECO
123 MaDk	999-9999		123 khpk	999-9999
	OR
	WASHING MACHINES.		DRYERS
	6 IRONERS-	SERVICING
	WHIRLPOOLAPPLIANCES
	FRANCHISEDTECH-CARESERVICE
	SERVICE		COMPANIES
	XYZSERVICECO		999.9999
	123 Maple

4. If you have a problem*...

Call our COOL-LINE service assistance telephone number [see Step 2) and talk with one of our Consul- tants, or if you prefer, write to:

Mr. Robert Stanley Division Vice President Whirlpool Corporation 2000 US-33, North Benton Harbor, Ml 49022

*If you must call or write, please provide: model number, serial number, date of purchase, and a com- plete description of the problem. This information is needed in order to better respond to your request for assistance.

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		CorporalIon		for quahly	parts	Look	for H-ISsymbol
		of quollty whenever you need a replacement
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		replacement		parts WIII fit right and			work right.
0	8	because they are made lo the same exacting
		speclflcaflons		used to	build	every	new
		Whlrlpcol	appliance

and talk with one of our	trained	Consultants. The Con-
sultant can instruct you	in how	to obtain satisfactory	11