Whirlpool ET18JM manual Before calling for assistance, If you need assistance, If you need service

If you need service or assistance, we suggest you follow these four steps:

1.Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind

If your refrigerator will not operate:

l	Is the	power supply cord			plugged	Into		a live	circuit
	with the		proper	voltage’	(See page		4	)
l	Have	you	checked	your	home’s	main	fuses or		clrcutt
	breaker		box?
l	Is the	Refrigerator		Control	turned	ON’

If there is a rattling or jingling noise, or other un- familiar sounds:

l Is something on top or behind the refrigerator mak-

ing noise when the refrigerator IS running’

l New features on your new refrigerator make new sounds You may be hearing air flowing from the

fans, timer cltcks for the defrosting cycle, defrost water draining into the defrost pan.

If your ice maker will not operate:

l Has the freezer had enough time to get cold? With a

	new	refrrgerator,		this	might	take overnight
l	Is the	signal	arm	ON..	in the		down position?
l	Is the	water	valve	turned		on?	Is water getting to the

ice maker?

If there is water in the defrost pan:

l In hot, muggy weather, this IS normal The pan con

even be half full. Make sure the refrigerator is level so the pan doesn’t overflow

If the light does not work:

l Hove you checked your home’s man fuses or circuit breaker box?

l Is the power supply cord plugged Into a live clrcurt

with the proper voltage? (See page 4.)

If a bulb is burned out:

l See instructions for changing light bulbs on page 6

Use appliance bulbs only

If the motor seems to run too much:

l Is the condenser, behind the refrigerator, free of dust and Irnt?

l	On	hot	days, or		If the	room	IS	warm,	the	motor	natu-
	rally	runs		longer
l	If the		door	has	been	opened		a	lot,	or if a	large
	amount		of food		has been put In, the motor will run
	longer		to	cool	down	the	interior

Remember: Motor running time depends on dlf-

ferent things: number of door openings, amount of

food stored, temperature of the room, setting of the controls

And, your new refrrgerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food cornpar+

ment. All this means better refrigeration and may re- quire more running time than your old one

2. If you need assistance*...

Call Whirlpool COOL-LINE” service assistance

telephone number. Dial free from:

Continental U.S. . . . . . . . . . . . . . (800) 253-1301 Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska 6 Hawaii . . . . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants. The Con- sultant can rnstruct you in how to obtain satisfactory

operation from your appliance or, if service IS neces-

sary, recommend a qualified servrce company in your area

3.If you need service*...

Whirlpool has a na-

tionwide network of franchised TECH-CARE”

Service Companies.

TECH-CARE service

technrcrans are trarned to fulfill the product

7m#CARE warranty and provide

after-warranty service,

FRANCHISED SERVICE anywhere in the United States To locate TECH-

CARE service in your area, call our COOL-LINE sewice

assistance telephone number [see Step 2) or look in

your telephone directory Yellow Pages under.

APPLIANCES-HOUSEHOLD-					ELECTRICAL	APPLIANCES-
MAJOR-	SERVICE	6	REPAIR		MAJOR-	REPAIRING		6 PARTS
WHIRLPOOL	APPLIANCES			OR
					WHIRLPOOL	APPLIANCES
FRANCHISEDTECH-CARE			SERVICE		FRANCHISED TECH-CARE SERVICE
SERVICE		CO.WPA,h’lE			SERVICE		COMPANIES
KY2 SERVICE	CO				XYZ SERVICE	CO
123 Mapie			999	9999	123 Maple.			999.9999
				OR
	WASHING			MACHINES.DRYERS
		6	IRONERS-		SERVICING
	WHIRLPOOL			APPLIANCES
		FRANCHISED TECH-CARE SERVICE
				SERVICE	COMPANIES
		XYZ SERVICE CO			999.9999
		123 Maple

4. If you have a problem*...

Call our COOL-LINE service asslstance telephone number (see Step 2) and talk with one of our Consul- tants, or if you prefer, wrote to

Mr

Robert

Stanley

Division

Vice

President

Whirlpool

Corporation

2000

US33.

North

Benton

Harbor,

MI

49022

*If

you

must

call

or

write,

please

provide:

model

number,

serral

number,

dote

of

purchase,

and a com-

plete

description

of

the

problem.

This

information

is

needed

in

order

to better

respond

to

your

request

for

assistance.

0

FSP

15o

registered

trademark

of

WhIrlpool

Corporoilon

for

quality

parts

Look

for

this

symbol

of

quolItv

whenever

You need

o

replacement

porl

FSP

for

your

Whirlpool

appliance

FSP

replacement

parts

WIII

fit right

and

work

right

because

they

are

8

made

to

the

some

exoctlng

speclflcot~ons

used

to

build

every

new

WhIrlpool

oppllance