Mass Storage media include CDs, DVDs, diskettes, and the hard disk.

Mass Storage

CD or DVD Drive

Symptom

Problem

Solution

CD/DVD drive

The disc is inserted

Reinsert the CD with the

cannot read a

improperly.

label facing up and verify

disc or takes

 

that the disc is securely

too long to start.

 

snapped down on the

 

 

spindle.

 

 

 

 

The DVD drive takes

Wait at least 30 seconds to

 

longer to start

let the DVD drive determine

 

because it must

the type of media being

 

determine the type

played. If the disc still does

 

of media being

not start, refer to the solution

 

played before it

for related problems.

 

can start.

 

 

 

 

 

The disc is dirty.

Clean the disc with a CD

 

 

cleaning kit available in most

 

 

computer stores.

 

 

 

DVD Player

DVD playback

To provide maximum

performance is

requires large

performance, close all other

poor when

amounts of

programs while playing DVD

running other

processing power;

media. It may also be

programs

therefore, the

necessary to restart

simultaneously.

system cannot

Windows to free all

 

process other tasks

resources.

 

simultaneously at

 

 

maximum

 

 

performance.

 

 

 

 

Cannot eject

Power is not on.

Manually eject the disc

CD or DVD.

 

(see “Using Your CD or DVD

 

 

Drive” in this guide) or turn

 

 

on your Notebook.

 

 

 

Display is

Copyright material at

Wait a few seconds for video

corrupted when

beginning of film

corruption to clear up. If it

playing some

causes momentary

does not clear up, then stop

DVD films.

corruption.

and restart the DVD film.

 

 

 

9-16 SOLUTIONS

PRESARIO MOBILE INTERNET PC

 

1400 SERIES