Basic Solutions, Helpful Hints | HP 14XL455 manual

Basic Solutions

Before you consult our extensive list of common solutions, try these helpful hints. If you still need help, this section tells you how to quickly find the solution.

In this section:

•Helpful Hints

•Finding Solutions Quickly

Helpful Hints

If you encounter minor problems with your Notebook, display, or software, refer to the following list of general suggestions before taking further action:

•Ensure that your Notebook is plugged into the AC adapter and that the adapter is plugged into a working electrical outlet.

•Ensure that your Notebook is turned on and the Power › light or icon is lit.

•Adjust the brightness and contrast controls of the display.

Finding Solutions Quickly

To help you find a solution quickly, most of the information in this chapter is divided into three columns:

1.Symptom – describes the symptom or warning that indicates a problem.

2.Problem – identifies one or more reasons why the symptom occurred.

3.Solution – describes how you should try to fix the problem.

If the listed solution does not fix your problem, try another solution for the symptom or try the solution a second time.

If a problem persists and you can’t resolve it, contact a Compaq Authorised Service Provider. Refer to your Warranty Statement for details.

9-2 SOLUTIONS	PRESARIO MOBILE INTERNET PC
	1400 SERIES

Image 115

HP 14XL455 manual Basic Solutions, Helpful Hints, Finding Solutions Quickly

Contents

Presario 3UHVDULR0RELOH,QWHUQHW3&6HULHV Page Contents Common Tasks Introduction Printed Documents Easy Setup PosterBeyond Setup Guide Safety and Comfort Guide Presario Operating System Manual Warranty Certificate Graphics Symbols Protecting Your Notebook During an Electrical Storm Safety Series Your At a Glance Front of Your Presario Common Features Internet Zone Buttons and Lights Button Default Button Action Description DVD or CD-RW drive are available on select models Function Keys Status Display and CD/DVD/MP3 Controls Components on Left Side Left and Right PanelsComponents on Right Side Components on Back Back Panel Components on Underside Underside Using Your Don’ts Power onPlugging and Unplugging AC Power Do’s Turning Your Notebook On and Off Why Use AC Power When I’ve Got a Battery? Power Button Functionality Inserting the Battery Using Battery Power Charging the Battery Right-Click Using the TouchPad Instead of a MouseTouchPad Left-Click Series Click Stop when you have finished recording Tapping and Double-Tapping Edge Motion Display Options Changing Resolution Adjusting Brightness Reprogramming Internet Zone Buttons Internet Zone Buttons Series Storage Drives Using the External USB Diskette DriveIdentifying Your Storage Drives Security Using the Security SlotPower-On Password Setting the Password Move to Set Supervisor Password. Press the Enter key Removing the Password Personalizing Your Notebook Options Common Tasks TV-Out Connection Connecting and Enabling TV-Out Select a Display Device Select a Multi-monitor Device Adjusting the Television Screen Switching Between Displays Anti-Virus Software Using Anti-Virus Software Removing a Virus Recognizing a Computer Virus Adding and Removing Software Installing Software from a CD Installing a Downloaded Program File Attaching Hardware Devices Series Using the CD or DVD Drive Inserting a Disc Insert and Remove Discs Removing a Disc Manually Ejecting a Disc Audio Files Audio CDs, Video Discs Using the Digital Audio ZonePlaying Audio CDs Series Disabling the Self-Starting Feature Playing Non-DVD Video Discs DVDs Using the DVD Player Pause On-Screen ControlsButton Title Description Stop Changes the playing audio track to audio Is available only when the content allowsContent Audio track Setting the Play Features Playing a DVD Film on a TV Setting Up Your Video and Audio Identifying Your Region Setting Using Regionalized DVDs Selecting Your Region Setting Zooming the View Showing and Hiding the DVD Panel Easy CD Creator and Direct CD Installing Adaptec Easy CD CreatorInstalling Adaptec Easy CD Creator CD-RW Basics Creating Audio CDs Using Adaptec Easy CD Creator Creating Data CDs DirectCD CD Copier Jewel Case Creator Preventing Buffer Underrun Errors Accessing Easy CD Creator User Information Series Let’s Go Surfing Basic Concepts What is the Internet? Presario Mobile Internet PC LET’S GO Surfing Hyperlinks What is the World Wide Web?World Wide Web Web Sites and Web Pages Surfing the Web Web ServersInternet Address Modem Internet Service ProviderSearch Engine Mail Using Microsoft Internet Explorer What is a Browser?Browsers Series Choosing a Search Engine Search Engines Using a Search Engine Searching on the Web Conclusion Accessing Files from the Internet 14 LET’S GO Surfing Caring for Checking Battery Power Battery CareUsing the Battery Storing the Battery Recycling the Battery Calibrating the Battery Battery Calibration From the Running on batteries column Battery Charging Time Maximizing Battery Operating TimePurchasing Spare or Extra Batteries Connect the AC Adapter Fixing a Low-Battery Condition Suspend Your Work Replace the Drained Battery with a Charged One Saving Energy Power ManagementWhat is Power Management? Understanding Power Management Shutdown, then Hibernate Starting and Ending Power ModesIf you want to … Then … Result/Indicators Shutdown, then Standby Service Support Cleaning Your Notebook’s Exterior Preventive MaintenanceCleaning the Keyboard Cleaning the TouchPad Cleaning the Display Screen Caring for Your Presario Notebook Using Backup Devices Backup Utilities Using ScanDisk Hard Disk Errors Using Disk Cleanup Defragmenting Your Hard Disk Deleting Stored Files Checking the Hard Disk Space Hard Disk Space ManagementDeleting Unnecessary Files Using the Recycle Bin Tab Description Compaq DiagnosticsSystem Support Types of Tests Select Interactive mode or Unattended mode Testing Equipment System Record Turning Compaq Service Connection On and Off Compaq Service ConnectionHow Does It Work? Privacy and Data Security Internet Support Solutions Finding Solutions Quickly Basic SolutionsHelpful Hints General Questions Frequently Asked Questions Presario Notebook Operating System Manual for Display Questions How can I change the display settings on my Notebook?My display monitor is blank. What should I do? There is no sound coming from my Notebook What’s wrong? Questions about Sound DVD film is too dim or too bright. What should I do? How do I know how much battery power I have?Questions about Films Questions about Peripherals Where do I get information about memory upgrades? Questions about UpgradesError Messages Can I download upgrades from the Compaq Internet site? Receive hard disk error messages. What is wrong? Audio and Video Solutions Tables Video or Display Symptom Problem Solution Battery Symptom Problem Solution Battery and Power Cont’d Warranty Statement for Power Symptom Problem Solution CTRL+ALT+DEL keys Mass Storage CD or DVD Drive Symptom Problem Solution Diskette Drive Symptom Problem Solution Floppy a drive My Computer G iconFormat Use another diskette or Hard Drive Symptom Problem Solution Internet Symptom Problem Solution Games Symptom Problem SolutionGames and Internet If no dial tone is Verify that all telephone Found, another Keyboard and TouchPad Keyboard and TouchPad Symptom Problem SolutionClick Shut Down … Keyboard and TouchPad Symptom Problem Solution Settings PC Cards Symptom Problem Solution Memory Symptom Problem SolutionMemory and PC Card Glossary GLOSSARY-2 Desktop See Windows desktop Directory See folder Floppy disk See diskette GLOSSARY-6 Keyboard that ExplorerLink See hyperlink GLOSSARY-8 Presario Mobile Internet PC GLOSSARY-9 See also microprocessor GLOSSARY-11 GLOSSARY-12 Taskbar See Windows taskbar Svga super video graphics array Web See World Wide Web Video phone See Internet phone GLOSSARY-15 GLOSSARY-16 Index INDEX-2 INDEX-3 INDEX-4 INDEX-5 INDEX-6 INDEX-7 URL