Games and Internet

Games

Symptom

Problem

Solution

Game fre-

Minimum hardware

Review the game packaging

quently stops

or software

or call the game’s

responding or

requirements set by

manufacturer to verify the

locks up.

the manufacturer

minimum hardware and

 

are not met.

software requirements.

 

 

 

 

Game was not set

Reinstall the program, noting

 

up properly when

any settings and default

 

installed.

selections that pertain to

 

 

your Notebook, and restart

 

 

the game.

 

 

 

Internet

Symptom

Problem

Solution

Cannot connect

Internet service

Verify Internet settings, or

to the Internet.

provider (ISP)

contact your Internet service

 

account is not set

provider (ISP) for assistance.

 

up properly.

 

 

 

 

 

Modem is not set up

Reconnect the modem,

 

properly.

verifying the telephone line

 

 

to wall jack connection.

 

 

Refer to the Compaq Easy

 

 

Setup poster.

 

 

 

 

Web browser is not

Verify that your web browser

 

set up properly.

is installed and set up to

 

 

work with your ISP.

 

 

 

PRESARIO MOBILE INTERNET PC

SOLUTIONS 9-21

1400 SERIES