Whirlpool ET18MK manual If your refrigerator will not opemte, If your ice maker will not operate

If you need service or assistance, we suggest you follow these four steps:

1.Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of a?y kind.

If your refrigerator will not opemte:

l Is the power supply cord plugged into a live circuit with the proper voltage? [See page 4.)

l Have you checked your home’s main fuses or circuit breaker box?

l Is the Refrigerator Control turned ON?

If there is a rattling or jingling noise, or other un- famillar sounds:

l Is something on top or behind the refrigerator mak- ing noise when the refrigerator is running?

l New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, defrost water draining into the defrost pan.

If your ice maker will not operate:

lHas the freezer had enough time to get cold? With a new refrigerator, this might take overnight.

l Is the signal arm ONKin the down position?

l Is the water valve turned on? 1swater getting to the ice maker?

If there is water in the defrost pan:

l In hot, muggy weather, this is normal. The pan can even be half full. Make sure the refrigerator is level so the pan doesn’t overflow.

If the light does not work:

. Have you checked your home’s main fuses or circuit breaker box?

l Is the power supply cord plugged into a live circuit with the proper voltage? [See page 4.)

If a bulb is burned out:

l See instructions for changing light bulbs on page 6, Use appliance bulbs only.

If the motor seems to run too long:

l Is the condenser, behind the refrigerator, free of dust and lint?

lOn hot days, or if the room is warm, the motor natu- rally runs longer.

l If the door has been opened a lot, or if a large amount of food has been put in, the motor will run longer to cool down the interior

Remember: Motor running time depends on dif- ferent things: number of door openings, amount of food stored, temperature of the room, setting of the controls.

And. your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food compati- ment. All this means better refrigeration and may re- quire more running time than your old one.

2. If you need assistance*...

Call Whlrlpool COOL-LINE@service assistance telephone number. Dial free from:

Continental U.S. . . . . . . . . . . . . . (800) 253-1301 Mlchlgan . . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . . . . (800) 253-1121

and taik with one of our trained Consultants. The Con- sultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is neces- sary, recommend a qualified service company in your area.

3.If you need service*...

Whirlpool has a na-

tionwide network of franchised TECH-CARE@ Service Companies.

TECH-CARE service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States. To locate TECH-

CARE service in your area, call our COOL-LINE service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES-HOIJSEHOLD-					ELECTRICAL		APPUANCES-
MAJOR-	SERVICE	h	REPAIR		MAJOR-		REPAIRING		6 PARTS
				OR
WHIRLPOOL	APPLIANCES				WHIRLPOOL		APPLIANCES
FRANCHISED TECH.CARE			SERVICE		FRANCHISED TECH-CARE				SERVICE
SERVICE		COMPANIES				SERVICE		COMPANIES
XYZ SERVICE CO					XYZ SERVICE		CO
123 Maple			999.9999		123 Maple.				999.9999
				OR
	WASHING			MACHINES.		DRYERS
		6	IRONERS-SERVICING
	WHIRLPOOL			APPLIANCES
		FRANCHISED TECH.CARE				SERVICE
				SERVICE	COMPANIES
		XYZ SERVICE CO
		123	Maple			999.9999

4. If you have a problem*...

Call our COOL-LINE service assistance telephone number [see Step 2) and talk with one of our Consul- tants, or if you prefer, write to:

Mr. Robert Stanley Division Vice President Whirlpool Corporation 2000 US-33, North Benton Harbor, Ml 49022

‘If you must call or write, please provide: model number, serial number, date of purchase, and a com- plete description of the problem. This information is needed in order to better respond to your request for assistance.

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