Whirlpool ET18XK, ET18VK manual Before calling for assistance

If you need service or assistance,

we suggest you follow these five steps:

1. Before calling for assistance...

Peflormance problems often result from little things *ou zan find and fix yourself without tools of any kind.

IIf your refrigerator will not operate:

*Ic the electric cord plugged into a live circuit with proper voltage? (See page 4.)

e c(Jve vou checked Your home’s main fuses or circuit “reaker box?

* $5tile Refrigerator Control ON?

If there is a rattling or jingling noise or unfamiliar sounds:

*Is something on top or behind the refrigerator making noise when the refrigerator is running?

*New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, or defrost water draining in the defrost pan.

It your ice maker will not operate:

*H,JS the freezer had enough time to get cold? With a new refrigerator, this might take overnight.

* IS the signal arm ON in the down position?

*Is the water valve turned on? Is water getting to the ice maker?

If there is water in the defrost pan:

*rhis is normal in hot, muggy weather. The pan can even be half full. Make sure the refrigerator is level so the pan does not overflow.

If the light does not work:

0 Have you checked your home’s main fuses or circuit breaker box?

*Is the power supply cord plugged into a live circuit with the proper voltage? [See page 4.)

It a bulb is burned out:

w See Instructions for changing light bulbs on page 6.

Gnly use appliance bulbs.

If the motor seems to run too much:

=Is the condenser, behind the refrigerator, free of dust end lint?

a On hot days, or if the room is warm, the motor naturally runs longer.

=If :he door has been opened a lot, or if a large amount ot food has been put in, the motor will run longer to cool down the interior

Remember: Motor running time depends on different

‘hings’ number of door openings, amount of food

stored, temperature of the room, setting of the controls.

And, your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food compartment.

411 rhls means better refrigeration and may require ,more running time than your old one.

2. If you need assistance%.

Call Whirlpool COOL-LINER service assistance tele- phone number. Dial free trom anywhere in the U.S.:

l-800-253-1301

and talk with one of our trained Consultants. The Con- sultants can instruct YOU in how to obtain satisfactory

operation from your bppliance or, if service is neces- sary, recommend a qualified service company in your area.

3.If you need service?..

		Whirlpool			has	a	nationwide			network
-%Kl	01	7 of	franchised			TECH-CARE’				service
2		companies.				TECH-CARE				service
		technicians			are		trained	to	fulfill		the
TECU-CARE
,~ ?!!?SEDSERVICE J product				warranty			and	provide		after-
warranty	service,	anywhere			in	the	United	States. To lo-
cate TECH-CARE service				in your area, call our COOL-
LINE service assistance			telephone				number	[see		Step	2)
or look	in yourtelephone		directory				Yellow	Pages		under:
APPLIANCES-HOUSEHOLD-					ELECTRICAL APPLIANCES-
MAJOR-SERVICE		& REPAIR			MAJOR		- REPAIRING		& PARTS
NHIRLPOOLAPPLIANCES				OR	WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE					FRANCHISEDTECH-CARESERVICE
	YEX”I(‘fi:	C‘OMPASIES					SERVICE (‘OMPA.VIE.9
XYZSERVICECO					XYZSERVICECO					999-9999
123 MAPLE		999.9999			123MAPLE
				OR
	WASHING		MACHINES,		DRYERS
		& IRONERS-SERVICING
	WHIRLPOOL APPLIANCES
		FRANCHISEDTECH-CARESERVICE
			SERL’l(‘E		~‘OMPANIES
	XYZSERVICECO
		123MAPLE				999-9999

4. If you have a problem?..

Call our COOL-LINE service assistance telephone number [see Step 2) and talk with one of our Consul- tants, or if you prefer, write to:

Mr. Robert Stanley Division Vice President Whirlpool Corporation 2000 US-33, North Benton Harbor, Ml 49022

5.If you need FSP” replacement part&. .

FSP is a registered trademark of Whirlpool Corpora- tion for quality parts. Look for this symbol of quality

whenever you need a replacement part for your

Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the

same exacting specifications used to build every new Whirlpool appliance.

To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool COOL-LINE service assistance number in Step 2.

‘If you must call or write, please provide: model number, serial number, date of purchase, and a com-

plete description of the problem. This information is needed in order to better respond to your request for assistance.

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