Whirlpool ET19JKXL manual Moving, Before calling for assistance, If you need assistance

Moving. . .

If your refrigerator ISequipped with an automatrc ice maker, shut off the ice maker water supply a day ahead of time. Disconnect the water line After the last supply of ice drops, lift the signal arm to turn off the ice maker.

Remove all food Pack frozen foods In dry ice. Unplug the refrigerator and clean It thoroughly.

If’ you need service or assistance, we suggest you follow these four steps:

I. Before calling for assistance.. .

Performance problems often result from little things you can find and fix yourself without tools of any krnd.

If your refrtgerator will not operate: l Is the electric cord plugged in?

lIs a fuse blown or a circuit breaker tripped? l Is the Temperature Control turned ON7

If there Is a rattllng or Jlngllng noise, or other unfamlllar sounds:

l Is something on top or behind the refrigerator mak- ing noise when the refrigerator is running7

l New features on your new refrigerator make new sounds You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, defrost water draining Into the defrost pan.

If there Is water in the defrost pan:

l In hot, muggy weather, this IS normal. The pan can even be half full. Make sure the refrigerator is level so the pan doesn’t overflow.

If the light doesn’t work:

l Check fuses and circuit breakers. Make sure it’s plugged in.

If a bulb Is burned out:

l See Instructions for changing light bulbs on page 00. Use appliance bulbs only.

If the motor seems to run too much:

l Is the condenser free of dust and lint7

l On hot days, or If the room is warm. the motor naturally runs longer.

l If the door has been opened a lot, or if a large amount of food has been put in. the motor will run longer to cool down the interior

Remember: Motor running time depends on dif- ferent things: number of door openings. amount of food stored, temperature of the room, setting of the controls

And, your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food compartment. All this means better refrigeration and may require more running time than your old one.

2. If you need assistance”...

Call Whlrlpool COOL-LINE’ service assls- tance telephone number. Dlal free from:

Contlnental U.S. . . . . . . . . . . . . (800) 253-1301 Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska 81Hawall . . . . . . . . . . . (800) 253-1121

Remove everything that comes out. Wrap all parts well and tape them together so they don’t shift and rattle.

Screw in the levellrng rollers; tape the doors shut; tape the electric cord to the cabinet. When you get to your new home, put everything back, and refer to page 4. Don’t forget to reconnect the water supply line If you hove an icemaker

and talk wrth one of our trained Consultants. The Consultant can instruct you in how to obtain satisfac- tory operation from your appliance cf, if service is necessary, recommend a qualified service com- pany in your area.

3. If you need service”. ..

WhIrlpool has a na- tronwide network of franchised TECH-CARE ’

Service Companies.

7EC~CARTECH-CARE service technicians are trained

to fulfill the product warranty and provide

after-warranty service. FRANCHISED SERVICE I anywhere In the United

States. To locate

TECH-CARE service In your area, call our COOL-LINE service assistance telephone number (see Step 2) or look In your telephone directory Yellow Pages under,

APPLIANCES-HOUSEHOLD-				ELECTRICAL		APPLIANCES-
MAJOR-	SERVICE	8 REPAIR OR MAJOR-			REPAIRING			B PARTS
flHlRLPOOL	APPLIANCES			WHIRLPOOL	APPLIANCES
FRANCHlSEDTtCH		CARESFRVICE		FRANCHISED		TECH CARE SERVICE
\EHI',( t,		('OVP4	\/ES	St:X\~/(‘t:			C’O!fP4 V/E\
XYL SERVICE CO				XYZSERVICECO
123Maple		993	9999	123Maple..				999.9399
			OR
	WASHING		MACHINES.DRYERS
		8 IRONERS-SERVICING
	WHlRLPOOLAPPLlFNCES
		FRANCHISEDTECH		CARESERVICE
			.st;:H\~/c	t.( O\fP	v/t	\
	XYZ StRVICECO
		123 Maple		999.9999

4. If you have a problem”. ..

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our COnSUl- tants, or if you prefer, write to

Mr. Guy Turner, Vice President WhIrlpool Corporation Administrative Center

2000 US-33 North

Benton Harbor, Ml 49022

‘If you must call or write, please provide model number, serial number, date of purchase, and a complete description of the problem This informa- tion is needed in order to better respond to your request for assistance.

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