If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance.. .

Performance problems often result from little thongs
you can find and fix yourself without tools of any krnd
If your refrigerator will not operate:
l
Is the electrrc cord plugged in?
l
Is a fuse blown or a crrcurt breaker tripped’
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Is the Temperature Control turned ON’
If there is a rattling or jingling noise, or other
unfamiliar sounds:
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Is somethrng on top or behlnd the refrigerator mak-
ing noise when the refrigerator IS running’
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New features on Your new refrigerator make new
sounds You may be hearing air flowing from the
fans, timer clrcks for the defrosting cycle, defrost
water draining Into the defrost pan
If your ice maker will not operate:
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Has the freezer had enargh time to get cold? With
a new refrigerator, this might take overnight
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Is the signal arm ON in the down positron7
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Is the water valve turned on3 Is water getting to the
Ice maker’
It there is water in the defrost pan:
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In hot, muggy weather, this is normal The pan can
even be half full Make sure the refrigerator IS level
so the pan doesn’t overflow
If the light doesn’t work:
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Check fuses and circuit breakers Make sure it’s
plugged In.
If a bulb is burned out:
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See rnstructrons for changing light bulbs on page
6 Use appliance bulbs only
If the motor seems to run too much:
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Is the condenser, behrnd the base grille. free of
dust and lint?
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On hot days, or If the room IS warm, the motor
naturally runs longer
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If the door has been opened a lot, or If a large
amount of food has been put In, the motor will run
longer to cool down the Interior
Remember: Motor running time depends on drf-
ferent things number of door openings, amount of
food stored, temperature of the room, setting of the
controls
And, your new refrigerator may be larger than
your old one so it has more space to be cooled It
also has a regular freezer instead of a frozen food
compartment All this means better refrigeratron and
may require more running time than your old one.
0
FSP IS CI reglstered trademark of Whirlpool
Corporaflon for qualIly parts Look for this symbol
of quaI& whenever you need CI replacement
FSP
porl for your WhIrlpool appliance FSP
replacement parts WIII fit right and work right
R because they ore mode lo the same exacting
speciflcailons used to build every new
Whirlpool appliance

2.

Call Whirlpool COOL-LINE ’ service assis-
tance telephone number. Dial free from:

If you need assistance”‘. . .

Contlnental U.S. . . . . . . . . . . . . (800) 2531301
Michigan . . . . . . , . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii . . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants The
Consultant can instruct you in how to obtarn satisfac-
tory operation from your appliance or, If servrce ts
necessary. recommend a quaIlfred service com-
pany in Your area

3. If you need service’:‘...

Whirlpool has a no-
tronwide network of
franchised TECH-CARE -
Service Companies
TECH-CARE service
I
technicIons are trained
to fulfill the product
warranty and provide
after-warranty service.
anywhere in the United
States To locate
TECH-CARE service In Your area, call our COOL-LINE
service assistance telephcne number (see Step 2) or
look in your telephone directory Yellow Pages under
APPLIANCES-HOUSEHOLD- ELECTRICALAPPLIANCES-
MAJOR- SERVICE 8 REPAIR MAJOR- REPAIRING 8 PARTS
OR
WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
FRANCHISED TECH CARE SERVICE FRANCHISED TECH-CARE SERVICE
SERI’I(‘P. ~‘OblP4 VIES SERl-I(‘E C ‘OtIP4 VIE
XYZ SERVICE CO XYZ SERVICE CO
123 MaDIe 999 9999 123 Maple. 999-99g1
OR
WASHING MACHINES. DRYERS
8 IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH CARE SERVICE
YERI’,~‘h co lff?AYIES
XYZ SERVICE CO
123 MaDIe 999 9999

4. If you have a problem “‘. . .

Call our COOL-LINE service assistance telephone
number (see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to,
Mr Guy Turner, Vice President
Whirlpool Ccxporatlon
Adminrstratrve Center
2000 US33 North
Benton Harbor, Ml 49022
If You must call or write, please provrde model
number, serral number, date of purchase, and a
complete description of the problem This informa-
tion is needed in order to better respond to your
request for assistance
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