Whirlpool ETIGJM manual Before calling for assistance, If you need assistance, If you need service

If you need service or assistance, we suggest you follow these four steps:

1.Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

If your refrigerator will not operate:

l Is the power supply cord plugged Into a live circuit with the proper voltage? (See page 4 )

l Have you checked your home’s maln fuses or circuit breaker box7

l Is the Refrigerator Control turned ON7

If there is a rattling or jingling noise, or other un- familiar sounds:

l Is something on top or behind the refrigerator mak- ing noise when the refrigerator ISrunning?

l New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, defrost water draining into the defrost pan

If your ice maker will not operate:

l Has the freezer had enough time to get cold? With a new refrigerator, this might take overnight.

l Is the signal arm ON.. in the down positjon?

l Is the water valve turned on? Is water getting to the ice maker?

If there is water in the defrost pan:

l In hot, muggy weather, this IS normal The pan can even be half full Make sure the refrigerator ISlevel so the pan doesn’t overflow

It the light does not work:

l Have you checked your home’s main fuses or circuit breaker box?

l Is the power supply cord plugged Into a live circuit with the proper voltage? [See page 4 ]

If a bulb is burned out:

l See Instructtons forchanging lightbulbson page 6. Use appliance bulbs only

If the motor seems to run too much:

l Isthe condenser, behind the refrigerator, free of dust and lint?

lOn hot days, or if the room is warm, the motor natu- rally runs longer

lIf the door has been opened a lot, the motor will run longer to cool down the interior

Remember: Motor running time depends on dlf- ferent things: number of door openings, amount of food stored, temperature of the room, setting of the controls.

And, your new refrigerator may be larger than your old one so it has more space to be cooled It also has a regular freezer instead of a frozen food compati- ment. All this means better refrigeration and may re- quire more running time than your old one

2. If you need assistance*...

Call Whirlpool COOL-LINE- service assistance telephone number. Dial free from:

Continental U.S. . . . . . . . . . . . . . (800) 253-1301 Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants. The Con- sultant can Instruct you in how to obtain satisfactory

operation from your appliance or, if sewice is neces- sary, recommend a qualified service company in your area.

3.If you need service*...

Whirlpool has a na-

tionwide network of franchised TECH-CARE” Service Companies.

TECH-CARE service technicians are trained to fulfill the product warranty and provide after-warranty service. anywhere in the United States To locate TECH-

CARE sewice in your area, call our COOL-LINE sewice assistance telephone number [see Step 2) or look in your telephone directory Yellow Pages under.

APPLIANCES-HOUSEHOLD							ELECTRICAL	APPLIANCES-
MAJOR-	SERVICE		8	REPAIR			MAJOR	REPAIRING	8	PARTS
						OR
WHIRLPOOL	APPLIANCLS						WHIHLPOOL	APPLIANCES
FRANCHISED		Tt LH	iAHt	SERVlCt			FRANCHISED TECH		CARE SrRVlCF
\t.liiIf		t	c 011f’-l\lt.~				.st.fi\‘f(‘t.,		OilI’\	\it;s
xv2 SERVICE ro							XYL SERVICE CO
123 Maplr				999	9999		123 Maple			999 9999
						OR
		WASHING			MACHINES.DRYERS
			8	IRONERS			SERVICING
			WHIHLPOOL		APPLIANCES
			FRANCHISED TECH-CARE SERVICE
					\‘t.‘H1’f(‘t,		COHf’4	YfE\
			XYL SERVICE CO
			123 MapI?				999	9999

4. If you have a problem*...

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Consul- tants, or If you prefer, write to

Mr Stephen E. Upton, Sr.Vice President Whirlpool Corporation

Administrative Center 2000 US-33 North Benton Harbor, Ml 49022

*If you must call or write, please provide. model number, serlal number, date of purchase, and a com- plete description of the problem This information is needed In order to better respond to your request for assistance

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